Source: https://tendernation.io/suppliers/zendesk

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Supplier profile

# Zendesk, Inc.

Public sector contracts won, from published award notices

Large business[Companies House 07622459](https://find-and-update.company-information.service.gov.uk/company/07622459)

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Contracts won

27

since 30 Apr 2012

Total awarded

£6,048,208

where values were published

Buyers

15

public bodies

Latest win

7 Aug 2026

##  Contracts ending soon

Contracts ending in the next 18 months. Buyers usually re-tender before the end date, so these are openings for competitors.

- [Department for Business and Trade - Zendesk 2024 - 2026](https://tendernation.io/opportunities/01a13cdb-8292-70c6-8cb5-d13f6bc46000/department-for-business-and-trade-zendesk-2024-2026)[Department for International Trade](https://tendernation.io/buyers/department-for-international-trade)

    £122,054

    Ends 21 Nov 2026
- [Zendesk Licences (2025)](https://tendernation.io/opportunities/01a13d0f-28a5-72f6-a709-ff7cdbab6a88/zendesk-licences-2025)[Government Digital Service](https://tendernation.io/buyers/government-digital-service)

    £1,098,879

    Ends 30 Jun 2027
- [Zendesk Licenses](https://tendernation.io/opportunities/01a13be6-b3b3-71d4-937b-a626659cd481/zendesk-licenses)[NHS Litigation Authority](https://tendernation.io/buyers/nhs-litigation-authority)

    £269,510

    Ends 19 Aug 2027
- [Zendesk License and Support](https://tendernation.io/opportunities/01a13be6-db5e-70ae-aae3-1e711a7c0c5c/zendesk-license-and-support)[NHS Resolution](https://tendernation.io/buyers/nhs-resolution)

    £269,510

    Ends 19 Aug 2027

##  Recent contract awards

- [Zendesk Licenses](https://tendernation.io/opportunities/01a13be6-b3b3-71d4-937b-a626659cd481/zendesk-licenses)[NHS Litigation Authority](https://tendernation.io/buyers/nhs-litigation-authority)

    £269,510

    7 Aug 2026
- [Zendesk License and Support](https://tendernation.io/opportunities/01a13be6-db5e-70ae-aae3-1e711a7c0c5c/zendesk-license-and-support)[NHS Resolution](https://tendernation.io/buyers/nhs-resolution)

    £269,510

    7 Aug 2026
- [G Cloud 15](https://tendernation.io/opportunities/01a13bcc-5c35-73a1-b671-06bd1570bebb/g-cloud-15)[Government Commercial Agency](https://tendernation.io/buyers/government-commercial-agency)

    Value not counted: framework or estimated ceiling

    24 Jul 2026
- [Zendesk Licences (2025)](https://tendernation.io/opportunities/01a13d0f-28a5-72f6-a709-ff7cdbab6a88/zendesk-licences-2025)[Government Digital Service](https://tendernation.io/buyers/government-digital-service)

    £1,098,879

    18 Jun 2025
- [Zendesk for Clearing](https://tendernation.io/opportunities/01a13d03-07f8-72b0-bdc2-b09a4aacadf3/zendesk-for-clearing)[University of Derby](https://tendernation.io/buyers/university-of-derby)

    £220,000

    28 Apr 2025
- [Department for Business and Trade - Zendesk 2024 - 2026](https://tendernation.io/opportunities/01a13cdb-8292-70c6-8cb5-d13f6bc46000/department-for-business-and-trade-zendesk-2024-2026)[Department for International Trade](https://tendernation.io/buyers/department-for-international-trade)

    £122,054

    30 Oct 2024
- [Ticketing System for the Department for Business and Trade](https://tendernation.io/opportunities/01a13ce7-0051-71f5-bb27-304e37edb51d/ticketing-system-for-the-department-for-business-and-trade)[Department for International Trade](https://tendernation.io/buyers/department-for-international-trade)

    £150,336

    19 Dec 2023
- [Provision of Zendesk ITSM tool](https://tendernation.io/opportunities/01a13d14-b65c-70f7-a241-746b8a7fd5b6/provision-of-zendesk-itsm-tool)[Crown Commercial Service](https://tendernation.io/buyers/crown-commercial-service)

    £73,902

    31 Oct 2023
- [VEAT - Zendesk Suite](https://tendernation.io/opportunities/01a13cb7-bb72-70dd-8ac0-c59fb617d13f/veat-zendesk-suite)[University of Derby](https://tendernation.io/buyers/university-of-derby)

    £330,000

    11 Aug 2023
- [BTA1700 e commerce customer service desk platform](https://tendernation.io/opportunities/01a13cb7-7668-70fb-9984-08a815997166/bta1700-e-commerce-customer-service-desk-platform)[British Tourist Authority](https://tendernation.io/buyers/british-tourist-authority)

    £74,061

    8 Aug 2023
- [Pension Wise CRM](https://tendernation.io/opportunities/01a13cc7-b855-714a-b2e7-c5e73e6f6f30/pension-wise-crm)[Money and Pensions Service](https://tendernation.io/buyers/money-and-pensions-service)

    £12,402

    13 Apr 2023
- [GB-Liverpool: Customer Helpdesk Software Services](https://tendernation.io/opportunities/01a13cc6-5790-71e2-9597-8ff4305866ad/gb-liverpool-customer-helpdesk-software-services)[The ACC Liverpool Group Limited](https://tendernation.io/buyers/the-acc-liverpool-group-limited)

    £99,850

    20 Dec 2022
- [Provision of ITSM HelpDesk Solution (Zendesk)](https://tendernation.io/opportunities/01a13cd0-0965-718d-a547-b2dc671f47ba/provision-of-itsm-helpdesk-solution-zendesk)[Crown Commercial Service](https://tendernation.io/buyers/crown-commercial-service)

    £95,619

    27 Oct 2022
- [NHSR\_97 Zendesk Licences](https://tendernation.io/opportunities/01a13c87-36a0-7239-a0e2-2540535fcc58/nhsr-97-zendesk-licences)[NHS Resolution](https://tendernation.io/buyers/nhs-resolution)

    £190,080

    21 Feb 2022
- [Jaggaer (con\_14676)](https://tendernation.io/opportunities/01a13ca1-522b-72c3-a70a-b7ce5de10548/jaggaer-con-14676)[Department For Education](https://tendernation.io/buyers/department-for-education)

    £98,000

    15 Jan 2022

## Companies House

StatusActive

Incorporated5 May 2011 (15 yrs)

AccountsFull

IndustryOther business support service activities n.e.c.

[View filing history](https://find-and-update.company-information.service.gov.uk/company/07622459)## Who they win from

- [Government Digital Service6 wins](https://tendernation.io/buyers/government-digital-service)
- [Department for International Trade3 wins](https://tendernation.io/buyers/department-for-international-trade)
- [Crown Commercial Service3 wins](https://tendernation.io/buyers/crown-commercial-service)
- [University of Derby2 wins](https://tendernation.io/buyers/university-of-derby)
- [NHS Resolution2 wins](https://tendernation.io/buyers/nhs-resolution)
- [Department For Education2 wins](https://tendernation.io/buyers/department-for-education)
- [NHS Litigation Authority1 win](https://tendernation.io/buyers/nhs-litigation-authority)
- [H M Government Cabinet Office1 win](https://tendernation.io/buyers/h-m-government-cabinet-office)

## Bids named on award notices

Bid for 2 contracts: won 2, lost 0.

Award notices have listed every bidder only since the Procurement Act (February 2025).

## Paid by (last 12 months)

- [Department for Business and Trade](https://tendernation.io/buyers/department-for-business-and-trade)£98,416
- [NHS North East London Integrated Care Board](https://tendernation.io/buyers/nhs-north-east-london-integrated-care-board)£41,652

From councils' published spending over £500.

## What they win

- [IT services](https://tendernation.io/sectors/it-services)13
- [Software packages &amp; information systems](https://tendernation.io/sectors/software-information-systems)11
- [Business services](https://tendernation.io/sectors/business-services)1

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