Source: https://tendernation.io/suppliers/teleperformance

Supplier profile

# Teleperformance Ltd

Public sector contracts won, from published award notices

Large business[Companies House 02060289](https://find-and-update.company-information.service.gov.uk/company/02060289)

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Contracts won

39

since 29 Jun 2007

Total awarded

£2,491,279,280

where values were published

Buyers

20

public bodies

Latest win

26 Feb 2026

##  Contracts ending soon

Contracts ending in the next 18 months. Buyers usually re-tender before the end date, so these are openings for competitors.

- [Retention, storage and subsequent deletion of data relating to 119 VBS](https://tendernation.io/opportunities/01a13bd6-e143-727a-b3a8-a22451bf6a65/retention-storage-and-subsequent-deletion-of-data-relating-to-119-vbs)[NHS England](https://tendernation.io/buyers/nhs-england)

    £57,850

    Ends 31 Mar 2027

##  Recent contract awards

- [Retention, storage and subsequent deletion of data relating to 119 VBS](https://tendernation.io/opportunities/01a13bd6-e143-727a-b3a8-a22451bf6a65/retention-storage-and-subsequent-deletion-of-data-relating-to-119-vbs)[NHS England](https://tendernation.io/buyers/nhs-england)

    £57,850

    26 Feb 2026
- [ScotRail Customer Contact Centre](https://tendernation.io/opportunities/01a13bb1-c0b7-7072-bc41-e6f36cce570c/scotrail-customer-contact-centre)[ScotRail Trains Limited](https://tendernation.io/buyers/scotrail-trains-limited)

    £9,309,053

    7 Oct 2025
- [Outsourced Services](https://tendernation.io/opportunities/01a13bcb-ed99-72be-b62b-dcbce9fc74a8/outsourced-services)[Crown Commercial Service](https://tendernation.io/buyers/crown-commercial-service)

    Value not counted: framework or estimated ceiling

    22 Sept 2025
- [Outsourced Services](https://tendernation.io/opportunities/01a13bcb-ed99-72be-b62b-dcbce9fc74a8/outsourced-services)[Crown Commercial Service](https://tendernation.io/buyers/crown-commercial-service)

    Value not counted: framework or estimated ceiling

    22 Sept 2025
- [Retention, storage and subsequent deletion of data relating to 119 VBS](https://tendernation.io/opportunities/01a13bba-cc9f-70ed-8049-2833f108b482/retention-storage-and-subsequent-deletion-of-data-relating-to-119-vbs)[NHS England](https://tendernation.io/buyers/nhs-england)

    £54,379

    16 May 2025
- [GB-Glasgow: Contact Centre Services](https://tendernation.io/opportunities/01a13d02-c921-7121-9965-84121c6accd6/gb-glasgow-contact-centre-services)[Student Loans Company](https://tendernation.io/buyers/student-loans-company)

    £82,600,000

    17 Dec 2024
- [Get into Teaching Information Service](https://tendernation.io/opportunities/01a13cd5-9fab-720d-b7cb-57afd56a5245/get-into-teaching-information-service)[Department for Education](https://tendernation.io/buyers/department-for-education)

    £44,816,813

    2 Jul 2024
- [Get into Teaching Information Service](https://tendernation.io/opportunities/01a13bac-e9c4-7129-ab1f-eca794eaffdd/get-into-teaching-information-service)[Department for Education](https://tendernation.io/buyers/department-for-education)

    £44,816,813

    2 Jul 2024
- [Universal Credit Targeted Case Review Resource Augmentation](https://tendernation.io/opportunities/01a13cf8-6c05-7112-a1df-5c52c37e9db9/universal-credit-targeted-case-review-resource-augmentation)[Department for Work and Pensions](https://tendernation.io/buyers/department-for-work-and-pensions)

    £694,000,000

    19 Jun 2024
- [Citizen Facing Contact Centre Services](https://tendernation.io/opportunities/01a13cd1-8412-7374-8777-1725a81bbfa4/citizen-facing-contact-centre-services)[NHS England](https://tendernation.io/buyers/nhs-england)

    Value not counted: framework or estimated ceiling

    29 Sept 2023
- [Citizen Facing Contact Centre Services](https://tendernation.io/opportunities/01a13cd1-8412-7374-8777-1725a81bbfa4/citizen-facing-contact-centre-services)[NHS England](https://tendernation.io/buyers/nhs-england)

    Value not counted: framework or estimated ceiling

    29 Sept 2023
- [Citizen Facing Contact Centre Services](https://tendernation.io/opportunities/01a13cd1-8412-7374-8777-1725a81bbfa4/citizen-facing-contact-centre-services)[NHS England](https://tendernation.io/buyers/nhs-england)

    Value not counted: framework or estimated ceiling

    29 Sept 2023
- [Universal Credit Contact Centre Services](https://tendernation.io/opportunities/01a13ca7-f940-7123-ae9f-1545d525a880/universal-credit-contact-centre-services)[Department for Work and Pensions](https://tendernation.io/buyers/department-for-work-and-pensions)

    £322,000,000

    16 Aug 2022
- [Covid 19 - Vaccinations Programme Vaccinations Helpline Service - Call Handling](https://tendernation.io/opportunities/01a13cd2-c5a0-7242-be53-cd2512dcc6e4/covid-19-vaccinations-programme-vaccinations-helpline-service-call-handling)[NHS England](https://tendernation.io/buyers/nhs-england)

    Value not counted: framework or estimated ceiling

    14 Mar 2022
- [Covid 19 Vaccinations Programme - Helpline Service - Call Handling](https://tendernation.io/opportunities/01a13cb5-a0e2-71bb-8fd5-0e19b43c7693/covid-19-vaccinations-programme-helpline-service-call-handling)[NHS England](https://tendernation.io/buyers/nhs-england)

    £18,100,000

    11 Feb 2022

## Companies House

StatusActive

Incorporated1 Oct 1986 (40 yrs)

AccountsFull

IndustryOther telecommunications activities

[View filing history](https://find-and-update.company-information.service.gov.uk/company/02060289)## Who they win from

- [NHS England6 wins](https://tendernation.io/buyers/nhs-england)
- [Home Office4 wins](https://tendernation.io/buyers/home-office)
- [Crown Commercial Service4 wins](https://tendernation.io/buyers/crown-commercial-service)
- [Department for Work and Pensions3 wins](https://tendernation.io/buyers/department-for-work-and-pensions)
- [Department for Education3 wins](https://tendernation.io/buyers/department-for-education)
- [Student Loans Company2 wins](https://tendernation.io/buyers/student-loans-company)
- [NHS Digital2 wins](https://tendernation.io/buyers/nhs-digital)
- [Department of Health and Social Care : Department of Health and Social Care2 wins](https://tendernation.io/buyers/department-of-health-and-social-care-department-of-health-and-social-care)

## How fast they pay suppliers

27 days on average (previously 38)

81% of invoices paid within 30 days · 2% after 60 days · 17% not paid within agreed terms

[Report for 30 Jun 2026 (GOV.UK)](https://check-payment-practices.service.gov.uk/report/112923)## Bids named on award notices

Bid for 5 contracts: won 4, lost 1.

- [Lost: NHS Blood and Transplant](https://tendernation.io/opportunities/01a13bcb-c99c-7256-89ab-e03bc5ff2d42)3 Jul 2026

Award notices have listed every bidder only since the Procurement Act (February 2025).

## Paid by (last 12 months)

- [Department for Work and Pensions](https://tendernation.io/buyers/department-for-work-and-pensions)£173,611,838
- [Home Office](https://tendernation.io/buyers/home-office)£9,838,528
- [Department for Education](https://tendernation.io/buyers/department-for-education)£7,763,163
- [Department for Environment, Food &amp; Rural Affairs](https://tendernation.io/buyers/department-for-environment-food-rural-affairs)£864,066

From councils' published spending over £500.

## On government frameworks

- [Artificial Intelligence (AI)](https://tendernation.io/frameworks/RM6200)RM6200 · ends 23 Feb 2029
- [Outsourced Services](https://tendernation.io/frameworks/RM6295)RM6295 · ends 1 Oct 2029

## What they win

- [Business services](https://tendernation.io/sectors/business-services)25
- [Public administration &amp; defence services](https://tendernation.io/sectors/public-administration-defence)3
- [Postal &amp; telecoms services](https://tendernation.io/sectors/postal-telecoms-services)3
- [Telecoms &amp; broadcasting equipment](https://tendernation.io/sectors/telecoms-broadcasting-equipment)2
- [IT services](https://tendernation.io/sectors/it-services)2
- [Software packages &amp; information systems](https://tendernation.io/sectors/software-information-systems)1

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