Source: https://tendernation.io/suppliers/sitel

Supplier profile

# Sitel UK Ltd

Public sector contracts won, from published award notices

Large business[Companies House 10897666](https://find-and-update.company-information.service.gov.uk/company/10897666)

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Contracts won

15

since 30 Jul 2012

Total awarded

£468,794,000

where values were published

Buyers

12

public bodies

Latest win

3 Nov 2022

##  Contracts ending soon

Contracts ending in the next 18 months. Buyers usually re-tender before the end date, so these are openings for competitors.

- [Helpdesk Function](https://tendernation.io/opportunities/01a13cc1-d4c8-71b1-bc15-014be54ab5f9/helpdesk-function)[HS2](https://tendernation.io/buyers/hs2)

    £6,800,200

    Ends 3 Feb 2027

##  Recent contract awards

- [Helpdesk Function](https://tendernation.io/opportunities/01a13cc1-d4c8-71b1-bc15-014be54ab5f9/helpdesk-function)[HS2](https://tendernation.io/buyers/hs2)

    £6,800,200

    3 Nov 2022
- [Out of Hours Call Handling](https://tendernation.io/opportunities/01a13ce9-595b-7270-ab4e-97de62d7ba78/out-of-hours-call-handling)[London Borough of Sutton](https://tendernation.io/buyers/london-borough-of-sutton)

    £166,000

    25 Oct 2022
- [CON 21-254 Contingency Resource](https://tendernation.io/opportunities/01a13ca8-f597-7104-ad3d-5c93780e7160/con-21-254-contingency-resource)[The Financial Conduct Authority](https://tendernation.io/buyers/the-financial-conduct-authority)

    £209,500

    12 Dec 2021
- [Provision of Health Measure at the Border COVID Helpline](https://tendernation.io/opportunities/01a13c88-765b-72e2-ac7f-d6cdc2219a71/provision-of-health-measure-at-the-border-covid-helpline)[Crown Commercial Service](https://tendernation.io/buyers/crown-commercial-service)

    £1,000,000

    29 Oct 2021
- [Admin surge support service](https://tendernation.io/opportunities/01a13cba-7737-7256-9117-17ae4b415dce/admin-surge-support-service)[Home Office](https://tendernation.io/buyers/home-office)

    £6,000,000

    31 Aug 2021
- [Contact Centres and Business Services](https://tendernation.io/opportunities/01a13bb1-2302-7149-90f4-c601ba1a95f0/contact-centres-and-business-services)[The Minister for the Cabinet Office acting through Crown Commercial Service](https://tendernation.io/buyers/the-minister-for-the-cabinet-office-acting-through-crown-commercial-service)

    Value not counted: framework or estimated ceiling

    10 Aug 2021
- [Variation Extension 11](https://tendernation.io/opportunities/01a13c80-609a-73fc-a860-082b5d1f68c8/variation-extension-11)[Department of Health and Social Care (T&amp;T)](https://tendernation.io/buyers/department-of-health-and-social-care-tt)

    £397,700,041

    6 Jun 2021
- [C21107 - Sitel UK Ltd](https://tendernation.io/opportunities/01a13c77-f07c-7253-b88a-b63c672a2730/c21107-sitel-uk-ltd)[Atamis Ltd](https://tendernation.io/buyers/atamis-ltd)

    Value not counted: framework or estimated ceiling

    30 Apr 2021
- [C21107 - Sitel UK Ltd](https://tendernation.io/opportunities/01a13c77-f07c-7253-b88a-b63c672a2730/c21107-sitel-uk-ltd)[Atamis Ltd](https://tendernation.io/buyers/atamis-ltd)

    Value not counted: framework or estimated ceiling

    30 Apr 2021
- [C21107 - Sitel UK Ltd](https://tendernation.io/opportunities/01a13c77-f07c-7253-b88a-b63c672a2730/c21107-sitel-uk-ltd)[Atamis Ltd](https://tendernation.io/buyers/atamis-ltd)

    Value not counted: framework or estimated ceiling

    30 Apr 2021
- [Additional Call Centre Capacity](https://tendernation.io/opportunities/01a13b83-069f-7285-954f-77c7e100f702/additional-call-centre-capacity)[The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")](https://tendernation.io/buyers/the-common-services-agency-more-commonly-known-as-nhs-national-services-scotland-nss)

    Value not counted: framework or estimated ceiling

    3 Feb 2021
- [CS20281 Emergency Consumer Advice Line](https://tendernation.io/opportunities/01a13c60-34fd-7177-8a3d-1d1a47f2d336/cs20281-emergency-consumer-advice-line)[UK Shared Business Services Limited](https://tendernation.io/buyers/uk-shared-business-services-limited)

    £25,000

    12 Aug 2020
- [PHE - Corporate - Marketing Contact Centre Services](https://tendernation.io/opportunities/01a13c66-c741-7007-8be7-e0e8b9fb7739/phe-corporate-marketing-contact-centre-services)[Public Health England](https://tendernation.io/buyers/public-health-england)

    £35,000,000

    1 May 2018
- [Contact Centre Services for UKVI](https://tendernation.io/opportunities/01a13c0a-da22-73bd-8abd-8dba77b753fa/contact-centre-services-for-ukvi)[Crown Commercial Service](https://tendernation.io/buyers/crown-commercial-service)

    Value not published

    9 Jan 2017
- [Contact Centre Service (UK and International).Published for completeness, see description for details](https://tendernation.io/opportunities/01a13c30-e4e4-73cb-9acf-f42a68d95713/contact-centre-service-uk-and-internationalpublished-for-completeness-see-de)[Home Office](https://tendernation.io/buyers/home-office)

    Value not published

    6 Jan 2017

## Companies House

StatusActive

Incorporated3 Aug 2017 (9 yrs)

AccountsTotal exemption full

IndustryOther engineering activities

[View filing history](https://find-and-update.company-information.service.gov.uk/company/10897666)## Who they win from

- [Home Office3 wins](https://tendernation.io/buyers/home-office)
- [Crown Commercial Service2 wins](https://tendernation.io/buyers/crown-commercial-service)
- [Department of Health and Social Care (T&amp;T)1 win](https://tendernation.io/buyers/department-of-health-and-social-care-tt)
- [Public Health England1 win](https://tendernation.io/buyers/public-health-england)
- [NCS Trust C.I.C.1 win](https://tendernation.io/buyers/ncs-trust-cic)
- [HS21 win](https://tendernation.io/buyers/hs2)
- [The Financial Conduct Authority1 win](https://tendernation.io/buyers/the-financial-conduct-authority)
- [London Borough of Sutton1 win](https://tendernation.io/buyers/london-borough-of-sutton)

## Bids named on award notices

Bid for 1 contract: won 1, lost 0.

Award notices have listed every bidder only since the Procurement Act (February 2025).

## What they win

- [Business services](https://tendernation.io/sectors/business-services)8
- [IT services](https://tendernation.io/sectors/it-services)2
- [Postal &amp; telecoms services](https://tendernation.io/sectors/postal-telecoms-services)2
- [Public administration &amp; defence services](https://tendernation.io/sectors/public-administration-defence)2
- [Other community &amp; personal services](https://tendernation.io/sectors/community-personal-services)1

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