Source: https://tendernation.io/suppliers/journeycall

Supplier profile

# Journeycall Limited

Public sector contracts won, from published award notices

SME[Companies House SC202170](https://find-and-update.company-information.service.gov.uk/company/SC202170)

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Contracts won

18

since 3 Aug 2012

Total awarded

£44,385,941

where values were published

Buyers

7

public bodies

Latest win

19 Jun 2026

##  Contracts ending soon

Contracts ending in the next 18 months. Buyers usually re-tender before the end date, so these are openings for competitors.

- [TfL 95743 Contact Centre Outsourced Services Framework](https://tendernation.io/opportunities/01a13b98-74e4-7393-a6fc-3a53c9f7c8d2/tfl-95743-contact-centre-outsourced-services-framework)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    Value not published

    Ends 8 Jan 2027

##  Recent contract awards

- [Passenger Assist Contact Handling](https://tendernation.io/opportunities/01a13d1d-7ba6-71a5-8287-b0d26401d081/passenger-assist-contact-handling)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    £100,000

    19 Jun 2026
- [Concessions Contact Handling Services](https://tendernation.io/opportunities/01a13d24-4513-70d9-833f-aa1cc4f68f25/concessions-contact-handling-services)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    Value not counted: framework or estimated ceiling

    17 Feb 2026
- [Out-of-Hours Customer Support Services](https://tendernation.io/opportunities/01a13bc3-f477-736d-8161-1d9870855fd8/out-of-hours-customer-support-services)[Transport for Wales Rail Limited (Utility Buyer)](https://tendernation.io/buyers/transport-for-wales-rail-limited-utility-buyer)

    £166,400

    24 Nov 2025
- [Oyster Cards Contact Handling Services](https://www.contractsfinder.service.gov.uk/notice/0919cfa7-e831-4c02-9ff6-617ffebe15f5)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    £11,500,000

    16 May 2025
- [Oyster Cards Fulfilment Services](https://tendernation.io/opportunities/01a13d16-04d1-725d-a79f-22c5394e2305/oyster-cards-fulfilment-services)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    £600,000

    16 May 2025
- [Contact Centre Services](https://tendernation.io/opportunities/01a13b9b-389c-7235-8a30-911af89f4994/contact-centre-services)[Transport for Wales](https://tendernation.io/buyers/transport-for-wales)

    £1,500,000

    9 Nov 2023
- [TfL 95743 Contact Centre Outsourced Services Framework](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-034117-2023-10-05T13:42:33+01:00)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    Value not published

    1 May 2023
- [TfL 95743 Contact Centre Outsourced Services Framework](https://tendernation.io/opportunities/01a13b98-74e4-7393-a6fc-3a53c9f7c8d2/tfl-95743-contact-centre-outsourced-services-framework)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    Value not published

    1 May 2023
- [TfL 95743 Contact Centre Outsourced Services Framework](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-034117-2023-10-05T13:42:33+01:00)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    Value not published

    1 May 2023
- [TfL 95743 Contact Centre Outsourced Services Framework](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-034117-2023-10-05T13:42:33+01:00)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    Value not published

    1 May 2023
- [TfL 95743 Contact Centre Outsourced Services Framework](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-034117-2023-10-05T13:42:33+01:00)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    Value not published

    1 May 2023
- [TfL 95743 Contact Centre Outsourced Services Framework](https://tendernation.io/opportunities/01a13b98-74e4-7393-a6fc-3a53c9f7c8d2/tfl-95743-contact-centre-outsourced-services-framework)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    Value not published

    1 May 2023
- [TfL 95743 Contact Centre Outsourced Services Framework](https://tendernation.io/opportunities/01a13b98-74e4-7393-a6fc-3a53c9f7c8d2/tfl-95743-contact-centre-outsourced-services-framework)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    Value not published

    1 May 2023
- [TfL 95743 Contact Centre Outsourced Services Framework](https://tendernation.io/opportunities/01a13b98-74e4-7393-a6fc-3a53c9f7c8d2/tfl-95743-contact-centre-outsourced-services-framework)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    Value not published

    1 May 2023
- [Batch 9 Call off Contract - Cycle Hire Contact Centre](https://tendernation.io/opportunities/01a13ca5-800f-7240-bf68-2e0aecbbbd73/batch-9-call-off-contract-cycle-hire-contact-centre)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    £2,506,948

    25 Jan 2022

## Who they win from

- [Transport for London12 wins](https://tendernation.io/buyers/transport-for-london)
- [Network Rail Infrastructure Ltd1 win](https://tendernation.io/buyers/network-rail-infrastructure-ltd)
- [Transport for Wales1 win](https://tendernation.io/buyers/transport-for-wales)
- [Transport for Wales Rail Limited (Utility Buyer)1 win](https://tendernation.io/buyers/transport-for-wales-rail-limited-utility-buyer)
- [The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")1 win](https://tendernation.io/buyers/the-common-services-agency-more-commonly-known-as-nhs-national-services-scotland-nss)
- [Transport for London Finance Limited1 win](https://tendernation.io/buyers/transport-for-london-finance-limited)
- [ATOC Limited1 win](https://tendernation.io/buyers/atoc-limited)

## Bids named on award notices

Bid for 4 contracts: won 1, lost 3.

- [Lost: Crown Commercial Service](https://tendernation.io/opportunities/01a13bcb-ed99-72be-b62b-dcbce9fc74a8)9 Sept 2026
- [Lost: NHS Blood and Transplant](https://tendernation.io/opportunities/01a13bcb-c99c-7256-89ab-e03bc5ff2d42)3 Jul 2026
- [Lost: BELIEVE HOUSING LIMITED](https://tendernation.io/opportunities/01a13bce-b66f-7000-812a-084300c3dff2)30 Jan 2026

Award notices have listed every bidder only since the Procurement Act (February 2025).

## What they win

- [Business services](https://tendernation.io/sectors/business-services)16
- [Office &amp; computing equipment](https://tendernation.io/sectors/office-computing-equipment)1
- [IT services](https://tendernation.io/sectors/it-services)1

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