Source: https://tendernation.io/suppliers/inform-communications

Supplier profile

# Inform Communications Ltd

Public sector contracts won, from published award notices

[Companies House 02644647](https://find-and-update.company-information.service.gov.uk/company/02644647)

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Contracts won

16

since 21 Mar 2011

Total awarded

£2,834,512

where values were published

Buyers

12

public bodies

Latest win

19 Dec 2025

##  Contracts ending soon

Contracts ending in the next 18 months. Buyers usually re-tender before the end date, so these are openings for competitors.

- [National Careers Service IVR/Webchat](https://tendernation.io/opportunities/01a13cf1-6664-7107-bae3-3df25e7d67e4/national-careers-service-ivrwebchat)[Department for Education](https://tendernation.io/buyers/department-for-education)

    £984,128

    Ends 14 Jun 2027

##  Recent contract awards

- [Revenues &amp; Benefits Telephony/Chatbot Service](https://tendernation.io/opportunities/01a13d16-0ac3-700f-b967-70e517c3c9b6/revenues-benefits-telephonychatbot-service)[Dorset Council](https://tendernation.io/buyers/dorset-council)

    £321,000

    19 Dec 2025
- [National Careers Service IVR/Webchat](https://tendernation.io/opportunities/01a13cf1-6664-7107-bae3-3df25e7d67e4/national-careers-service-ivrwebchat)[Department for Education](https://tendernation.io/buyers/department-for-education)

    £984,128

    14 Jun 2024
- [Automated Telephony and Chatbot Services](https://tendernation.io/opportunities/01a13cb1-b3ba-71c1-87cb-46fd816335cd/automated-telephony-and-chatbot-services)[Norwich City Council](https://tendernation.io/buyers/norwich-city-council)

    £65,805

    15 Aug 2023
- [Awarded - Supply of Automated Telephony and Additional Services](https://tendernation.io/opportunities/01a13cce-6969-7151-8692-25390367b910/awarded-supply-of-automated-telephony-and-additional-services)[North Hertfordshire District Council](https://tendernation.io/buyers/north-hertfordshire-district-council)

    £88,040

    31 May 2023
- [Revenues and Benefits Telephone Information Service](https://tendernation.io/opportunities/01a13cc5-a823-704a-a5eb-9d198c8b8aa6/revenues-and-benefits-telephone-information-service)[Guildford Borough Council](https://tendernation.io/buyers/guildford-borough-council)

    £26,401

    25 Apr 2023
- [Inform 360](https://tendernation.io/opportunities/01a13c8f-1420-71c0-bd09-caf295223172/inform-360)[Leicestershire County Council](https://tendernation.io/buyers/leicestershire-county-council)

    £61,250

    31 Aug 2022
- [con\_22604 NLP and Webchat Services](https://tendernation.io/opportunities/01a13cc2-b3c6-719d-b73d-399be1e64951/con-22604-nlp-and-webchat-services)[Department for Education](https://tendernation.io/buyers/department-for-education)

    £395,067

    15 Jun 2022
- [Provision of Automated Intelligent enabled Telephony and Searchbot Service](https://tendernation.io/opportunities/01a13c56-fecc-7269-824f-b8fd63164afe/provision-of-automated-intelligent-enabled-telephony-and-searchbot-service)[Hull City Council](https://tendernation.io/buyers/hull-city-council)

    £195,504

    4 Nov 2020
- [NLP and Webchat Services](https://tendernation.io/opportunities/01a13c7d-f520-7000-a08c-5b3cfd7688e8/nlp-and-webchat-services)[Department for Education](https://tendernation.io/buyers/department-for-education)

    £130,000

    2 Sept 2020
- [Self service solutions](https://tendernation.io/opportunities/01a13c41-02b3-703e-b2f6-1e6d16c120a2/self-service-solutions)[Lancaster City Council](https://tendernation.io/buyers/lancaster-city-council)

    £76,000

    1 Oct 2018
- [Contract Surcharge](https://tendernation.io/opportunities/01a13c1e-ce7a-7351-b91d-3e162a112b32/contract-surcharge)[Bristol City Council](https://tendernation.io/buyers/bristol-city-council)

    £84,366

    27 Jul 2018
- [Call Handling](https://tendernation.io/opportunities/01a13c1d-e38b-715e-90e7-826c3aa87a01/call-handling)[West Dorset District Council](https://tendernation.io/buyers/west-dorset-district-council)

    £36,361

    3 Apr 2018
- [Multi-Channel Customer Service](https://tendernation.io/opportunities/01a13c0e-53d4-730d-b6a6-267cc7e88cfd/multi-channel-customer-service)[Great Yarmouth Borough Council](https://tendernation.io/buyers/great-yarmouth-borough-council)

    £99,000

    25 Apr 2017
- [Call Handling Software - "Self Service" telephone and electronic enquiry service](https://tendernation.io/opportunities/01a13c04-8c45-72c3-a3d2-1ff2447041f3/call-handling-software-self-service-telephone-and-electronic-enquiry-service)[West Dorset District Council](https://tendernation.io/buyers/west-dorset-district-council)

    £92,417

    26 May 2016
- [Call Handling Software](https://tendernation.io/opportunities/01a13c04-babc-7377-b6f3-9c3a0deec237/call-handling-software)[West Dorset District Council](https://tendernation.io/buyers/west-dorset-district-council)

    £29,173

    9 Oct 2015

## Companies House

StatusActive

Incorporated11 Sept 1991 (35 yrs)

AccountsAudit exemption subsidiary

IndustryOther information service activities n.e.c.

[View filing history](https://find-and-update.company-information.service.gov.uk/company/02644647)## Who they win from

- [Department for Education3 wins](https://tendernation.io/buyers/department-for-education)
- [West Dorset District Council3 wins](https://tendernation.io/buyers/west-dorset-district-council)
- [Dorset Council1 win](https://tendernation.io/buyers/dorset-council)
- [Hull City Council1 win](https://tendernation.io/buyers/hull-city-council)
- [Basildon Borough Council1 win](https://tendernation.io/buyers/basildon-borough-council)
- [Great Yarmouth Borough Council1 win](https://tendernation.io/buyers/great-yarmouth-borough-council)
- [North Hertfordshire District Council1 win](https://tendernation.io/buyers/north-hertfordshire-district-council)
- [Bristol City Council1 win](https://tendernation.io/buyers/bristol-city-council)

## Bids named on award notices

Bid for 1 contract: won 1, lost 0.

Award notices have listed every bidder only since the Procurement Act (February 2025).

## What they win

- [Software packages &amp; information systems](https://tendernation.io/sectors/software-information-systems)6
- [IT services](https://tendernation.io/sectors/it-services)5
- [Business services](https://tendernation.io/sectors/business-services)3
- [Repair &amp; maintenance services](https://tendernation.io/sectors/repair-maintenance)1
- [Telecoms &amp; broadcasting equipment](https://tendernation.io/sectors/telecoms-broadcasting-equipment)1

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