Source: https://tendernation.io/suppliers/hornbill-service-management

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Supplier profile

# HORNBILL SERVICE MANAGEMENT LIMITED

Public sector contracts won, from published award notices

Large business[Companies House 03033585](https://find-and-update.company-information.service.gov.uk/company/03033585)

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Contracts won

20

since 26 Sept 2013

Total awarded

£2,331,521

where values were published

Buyers

17

public bodies

Latest win

26 Jun 2025

##  Contracts ending soon

Contracts ending in the next 18 months. Buyers usually re-tender before the end date, so these are openings for competitors.

- [The Supply, Implementation, Licenses &amp; Ongoing Support and Maintenance of a Service Desk Solution](https://tendernation.io/opportunities/01a13b98-5253-71cd-b909-b123106c102c/the-supply-implementation-licenses-ongoing-support-and-maintenance-of-a-serv)[Caerphilly County Borough Council](https://tendernation.io/buyers/caerphilly-county-borough-council)

    £131,566

    Ends 3 Jul 2027
- [Case Management/CRM System](https://tendernation.io/opportunities/01a13cab-63da-70d0-9761-cce6be920f6b/case-managementcrm-system)[Warwickshire County Council](https://tendernation.io/buyers/warwickshire-county-council)

    £430,587

    Ends 15 Oct 2027
- [Enterprise Service Management Tool](https://tendernation.io/opportunities/01a13ccb-c37d-72cd-aacc-b6f4e1874831/enterprise-service-management-tool)[Housing 21](https://tendernation.io/buyers/housing-21)

    £500,000

    Ends 14 Dec 2027

##  Recent contract awards

- [IT Services management (Hornbill)](https://tendernation.io/opportunities/01a13d11-3d7c-700c-a0ba-07cfe521e924/it-services-management-hornbill)[Police, Fire &amp; Crime Commissioner for Staffordshire](https://tendernation.io/buyers/police-fire-crime-commissioner-for-staffordshire)

    Value not published

    26 Jun 2025
- [ITSM Solution](https://tendernation.io/opportunities/01a13d1c-605f-7355-bfba-293e2d7b32b5/itsm-solution)[Devon &amp; Somerset Fire &amp; Rescue Service](https://tendernation.io/buyers/devon-somerset-fire-rescue-service)

    £120,960

    15 Apr 2025
- [IT Services management (Hornbill)](https://tendernation.io/opportunities/01a13d06-1ac0-722b-ba54-7f99a71351cd/it-services-management-hornbill)[Police, Fire &amp; Crime Commissioner for Staffordshire](https://tendernation.io/buyers/police-fire-crime-commissioner-for-staffordshire)

    Value not published

    1 Apr 2025
- [Further Provision of an IT Service Management Software Solution](https://tendernation.io/opportunities/01a13cf3-6e17-726f-978b-bfb21f3e263f/further-provision-of-an-it-service-management-software-solution)[Southend-on-sea Borough Council](https://tendernation.io/buyers/southend-on-sea-borough-council)

    £181,063

    10 May 2024
- [IT Service Management Software](https://tendernation.io/opportunities/01a13cb3-8f99-73da-b710-d7f43eacdefa/it-service-management-software)[The Queen Elizabeth Hospital King's Lynn Nhs Foundation Trust](https://tendernation.io/buyers/the-queen-elizabeth-hospital-kings-lynn-nhs-foundation-trust)

    £36,587

    30 Nov 2023
- [Hornbill Subscription and Maintenance](https://tendernation.io/opportunities/01a13cf6-465f-7394-a9ee-600af76b8b3a/hornbill-subscription-and-maintenance)[Financial Ombudsman Service](https://tendernation.io/buyers/financial-ombudsman-service)

    £112,146

    8 Sept 2023
- [Case Management/CRM System](https://tendernation.io/opportunities/01a13cab-63da-70d0-9761-cce6be920f6b/case-managementcrm-system)[Warwickshire County Council](https://tendernation.io/buyers/warwickshire-county-council)

    £430,587

    7 Sept 2023
- [Satisfaction Survey Maintenance](https://tendernation.io/opportunities/01a13cca-bcd3-73c4-96cb-335bebcfc23e/satisfaction-survey-maintenance)[Joint Procurement Service for Surrey and Sussex Police](https://tendernation.io/buyers/joint-procurement-service-for-surrey-and-sussex-police)

    £31,462

    8 Jun 2023
- [The Supply, Implementation, Licenses &amp; Ongoing Support and Maintenance of a Service Desk Solution](https://tendernation.io/opportunities/01a13b98-5253-71cd-b909-b123106c102c/the-supply-implementation-licenses-ongoing-support-and-maintenance-of-a-serv)[Caerphilly County Borough Council](https://tendernation.io/buyers/caerphilly-county-borough-council)

    £131,566

    20 Feb 2023
- [Enterprise Service Management Tool](https://tendernation.io/opportunities/01a13ccb-c37d-72cd-aacc-b6f4e1874831/enterprise-service-management-tool)[Housing 21](https://tendernation.io/buyers/housing-21)

    £500,000

    13 Dec 2022
- [Hornbill Service Manager](https://tendernation.io/opportunities/01a13c8d-3b6c-739c-8562-333431e2cb74/hornbill-service-manager)[The Queen Elizabeth Hospital King's Lynn Nhs Foundation Trust](https://tendernation.io/buyers/the-queen-elizabeth-hospital-kings-lynn-nhs-foundation-trust)

    £28,042

    2 Nov 2022
- [FHFT-Digital Services-2022- Helpdesk Licenses](https://tendernation.io/opportunities/01a13ca3-7e2c-7040-8af1-58aec881337a/fhft-digital-services-2022-helpdesk-licenses)[Frimley Health NHS Foundation Trust](https://tendernation.io/buyers/frimley-health-nhs-foundation-trust)

    £82,724

    1 Apr 2022
- [Provision of ICT Helpdesk Software](https://tendernation.io/opportunities/01a13c88-9d43-70fa-851b-df3c7ede73f9/provision-of-ict-helpdesk-software)[Academies Enterprise Trust](https://tendernation.io/buyers/academies-enterprise-trust)

    £108,645

    28 Feb 2022
- [IT Service Management (Hornbill)](https://tendernation.io/opportunities/01a13c9a-42af-7039-bc1c-a6c2feab6ffa/it-service-management-hornbill)[Staffordshire Police](https://tendernation.io/buyers/staffordshire-police)

    £54,360

    10 Feb 2022
- [SupportWorks Support &amp; Maintenance 06/02/2022-05/02/2023](https://tendernation.io/opportunities/01a13c9b-4c57-7095-bd8f-525965d94af6/supportworks-support-maintenance-06022022-05022023)[DSFS c/o Chesterfield Royal Hospital](https://tendernation.io/buyers/dsfs-co-chesterfield-royal-hospital)

    £15,589

    14 Jan 2022

## Companies House

Accounts overdue at Companies House

StatusActive

Incorporated15 Mar 1995 (31 yrs)

AccountsDormant

IndustryDormant Company

[View filing history](https://find-and-update.company-information.service.gov.uk/company/03033585)## Who they win from

- [Southend-on-sea Borough Council2 wins](https://tendernation.io/buyers/southend-on-sea-borough-council)
- [The Queen Elizabeth Hospital King's Lynn Nhs Foundation Trust2 wins](https://tendernation.io/buyers/the-queen-elizabeth-hospital-kings-lynn-nhs-foundation-trust)
- [Police, Fire &amp; Crime Commissioner for Staffordshire2 wins](https://tendernation.io/buyers/police-fire-crime-commissioner-for-staffordshire)
- [Housing 211 win](https://tendernation.io/buyers/housing-21)
- [Warwickshire County Council1 win](https://tendernation.io/buyers/warwickshire-county-council)
- [Cambridgeshire County Council1 win](https://tendernation.io/buyers/cambridgeshire-county-council)
- [Caerphilly County Borough Council1 win](https://tendernation.io/buyers/caerphilly-county-borough-council)
- [Devon &amp; Somerset Fire &amp; Rescue Service1 win](https://tendernation.io/buyers/devon-somerset-fire-rescue-service)

## Bids named on award notices

Bid for 1 contract: won 1, lost 0.

Award notices have listed every bidder only since the Procurement Act (February 2025).

## Paid by (last 12 months)

- [Department for Environment, Food &amp; Rural Affairs](https://tendernation.io/buyers/department-for-environment-food-rural-affairs)£136,763

From councils' published spending over £500.

## What they win

- [IT services](https://tendernation.io/sectors/it-services)10
- [Software packages &amp; information systems](https://tendernation.io/sectors/software-information-systems)10

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