Source: https://tendernation.io/suppliers/hgs

Supplier profile

# HGS UK

Public sector contracts won, from published award notices

Large business

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Contracts won

11

since 10 Dec 2013

Total awarded

£54,920,000

where values were published

Buyers

8

public bodies

Latest win

15 Apr 2024

##  Contracts ending soon

Contracts ending in the next 18 months. Buyers usually re-tender before the end date, so these are openings for competitors.

- [TfL 95743 Contact Centre Outsourced Services Framework](https://tendernation.io/opportunities/01a13b98-74e4-7393-a6fc-3a53c9f7c8d2/tfl-95743-contact-centre-outsourced-services-framework)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    Value not published

    Ends 8 Jan 2027

##  Recent contract awards

- [Dispute Support - Enhanced Enquiries Service](https://tendernation.io/opportunities/01a13cd4-3354-7012-b49e-bd3f0af73cd7/dispute-support-enhanced-enquiries-service)[Housing Ombudsman](https://tendernation.io/buyers/housing-ombudsman)

    £1,300,000

    15 Apr 2024
- [Dispute Support - Enhanced Enquiries Service](https://tendernation.io/opportunities/01a13ba6-545a-73d0-874e-149091c8b0a7/dispute-support-enhanced-enquiries-service)[Housing Ombudsman](https://tendernation.io/buyers/housing-ombudsman)

    £1,300,000

    15 Apr 2024
- [contract\_15741 - Contact Centre for DBS](https://tendernation.io/opportunities/01a13d0a-17f0-7121-b498-479a3d8f0d2c/contract-15741-contact-centre-for-dbs)[Home Office](https://tendernation.io/buyers/home-office)

    £28,000,000

    2 Oct 2023
- [TfL 95743 Contact Centre Outsourced Services Framework](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-034117-2023-10-05T13:42:33+01:00)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    Value not published

    1 May 2023
- [TfL 95743 Contact Centre Outsourced Services Framework](https://tendernation.io/opportunities/01a13b98-74e4-7393-a6fc-3a53c9f7c8d2/tfl-95743-contact-centre-outsourced-services-framework)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    Value not published

    1 May 2023
- [Energy Bills Discount Schemeâ&#128;&#139; Operations Centre](https://tendernation.io/opportunities/01a13cbf-1594-72ee-80c4-6d21003cbf63/energy-bills-discount-schemea-operations-centre)[Department for Business, Energy &amp; Industrial Strategy](https://tendernation.io/buyers/department-for-business-energy-industrial-strategy)

    £2,000,000

    21 Mar 2023
- [Contract for the provision of contact centre services](https://www.contractsfinder.service.gov.uk/notice/402c1f53-a977-4321-acb0-15697ad2ecf8)[Department for International Trade](https://tendernation.io/buyers/department-for-international-trade)

    £720,000

    17 Sept 2021
- [Contract for the provision of contact centre services](https://tendernation.io/opportunities/01a13c6c-a3b7-73c2-8b2d-24f173330f25/contract-for-the-provision-of-contact-centre-services)[Department for International Trade](https://tendernation.io/buyers/department-for-international-trade)

    £8,000,000

    17 Sept 2021
- [COVID-19 Vaccination Helpline - Call Handling](https://tendernation.io/opportunities/01a13c7b-2503-731f-a009-099bb202dcc0/covid-19-vaccination-helpline-call-handling)[NHS England](https://tendernation.io/buyers/nhs-england)

    £13,600,000

    9 Feb 2021
- [Additional Call Centre Capacity](https://tendernation.io/opportunities/01a13b83-069f-7285-954f-77c7e100f702/additional-call-centre-capacity)[The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")](https://tendernation.io/buyers/the-common-services-agency-more-commonly-known-as-nhs-national-services-scotland-nss)

    Value not counted: framework or estimated ceiling

    3 Feb 2021
- [Contact Centres/PUR/OJEU/2013.](http://ted.europa.eu/udl?uri=TED:NOTICE:416040-2013:TEXT:EN:HTML)[The Open University](https://tendernation.io/buyers/the-open-university)

    Value not published

    10 Dec 2013

## Who they win from

- [Department for International Trade2 wins](https://tendernation.io/buyers/department-for-international-trade)
- [Housing Ombudsman2 wins](https://tendernation.io/buyers/housing-ombudsman)
- [Transport for London2 wins](https://tendernation.io/buyers/transport-for-london)
- [Home Office1 win](https://tendernation.io/buyers/home-office)
- [NHS England1 win](https://tendernation.io/buyers/nhs-england)
- [Department for Business, Energy &amp; Industrial Strategy1 win](https://tendernation.io/buyers/department-for-business-energy-industrial-strategy)
- [The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")1 win](https://tendernation.io/buyers/the-common-services-agency-more-commonly-known-as-nhs-national-services-scotland-nss)
- [The Open University1 win](https://tendernation.io/buyers/the-open-university)

## Bids named on award notices

Bid for 1 contract: won 1, lost 0.

Award notices have listed every bidder only since the Procurement Act (February 2025).

## What they win

- [Business services](https://tendernation.io/sectors/business-services)6
- [Public administration &amp; defence services](https://tendernation.io/sectors/public-administration-defence)2
- [Postal &amp; telecoms services](https://tendernation.io/sectors/postal-telecoms-services)2
- [Architecture, engineering &amp; surveying](https://tendernation.io/sectors/architecture-engineering-surveying)1

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