Source: https://tendernation.io/suppliers/firmstep

Supplier profile

# Firmstep

Public sector contracts won, from published award notices

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Contracts won

36

since 6 Sept 2012

Total awarded

£12,270,301

where values were published

Buyers

30

public bodies

Latest win

18 Nov 2019

##  Contracts ending soon

Contracts ending in the next 18 months. Buyers usually re-tender before the end date, so these are openings for competitors.

- [Customer Management System](https://tendernation.io/opportunities/01a13c23-1558-73a4-ad8d-2929298d2dde/customer-management-system)[Watford Borough Council](https://tendernation.io/buyers/watford-borough-council)

    £405,000

    Ends 4 Feb 2027

##  Recent contract awards

- [The Provision of a Customer Relationship Management System](https://tendernation.io/opportunities/01a13c3a-780e-709e-a33b-646f0d9a75a8/the-provision-of-a-customer-relationship-management-system)[Sefton Council](https://tendernation.io/buyers/sefton-council)

    £210,000

    18 Nov 2019
- [Firmstep Forms including Self and Dash](https://tendernation.io/opportunities/01a13c46-1d24-732e-a263-75dfbcc128ab/firmstep-forms-including-self-and-dash)[Department For Education](https://tendernation.io/buyers/department-for-education)

    £43,411

    31 Oct 2019
- [CRM Software Poole and Christchurch](https://tendernation.io/opportunities/01a13c5c-1653-73e8-8678-4159b0c2c11a/crm-software-poole-and-christchurch)[Bournemouth Christchurch and Poole Council](https://tendernation.io/buyers/bournemouth-christchurch-and-poole-council)

    £75,076

    30 Sept 2019
- [Firmstep Forms, Self and Dash Platform](https://tendernation.io/opportunities/01a13c74-8e9c-73b3-b580-5da527c143c2/firmstep-forms-self-and-dash-platform)[London Borough of Merton](https://tendernation.io/buyers/london-borough-of-merton)

    £102,000

    23 Aug 2019
- [Firmstep Forms, Self and Dash Platform](https://tendernation.io/opportunities/01a13c74-8e9c-73b3-b580-5da527c143c2/firmstep-forms-self-and-dash-platform)[London Borough of Merton](https://tendernation.io/buyers/london-borough-of-merton)

    £102,000

    23 Aug 2019
- [CPT/2064: IT/Software Solution for Customer Services](http://ted.europa.eu/udl?uri=TED:NOTICE:403273-2019:TEXT:EN:HTML)[Wandsworth Borough Council](https://tendernation.io/buyers/wandsworth-borough-council)

    £676,645

    16 Jul 2019
- [CPT/2064: IT/Software Solution for Customer Services](https://tendernation.io/opportunities/01a13c3a-fe40-7186-b769-78c963fdb421/cpt2064-itsoftware-solution-for-customer-services)[London Borough of Wandsworth](https://tendernation.io/buyers/london-borough-of-wandsworth)

    £676,645

    16 Jul 2019
- [Customer Access Transformation Programme – Phase 1 Digital Platform](http://ted.europa.eu/udl?uri=TED:NOTICE:204323-2019:TEXT:EN:HTML)[Sedgemoor District Council](https://tendernation.io/buyers/sedgemoor-district-council)

    £522,446

    30 Apr 2019
- [WSCC - TH - Whole Council Design Digital Engagement Tools - AWARD](https://tendernation.io/opportunities/01a13c7e-7eb2-7210-8165-047c1317d8a1/wscc-th-whole-council-design-digital-engagement-tools-award)[SE Shared Services](https://tendernation.io/buyers/se-shared-services)

    £293,444

    1 Apr 2019
- [Provision of the Customer Platform: CRM, Customer Account and Web Forms](https://tendernation.io/opportunities/01a13c46-4dd7-73bd-98ad-2a1e970e0fdb/provision-of-the-customer-platform-crm-customer-account-and-web-forms)[London Borough of Sutton](https://tendernation.io/buyers/london-borough-of-sutton)

    £307,355

    4 Mar 2019
- [Customer Relationship Management Software](https://tendernation.io/opportunities/01a13c24-39d4-7056-91f8-e8060f02cbad/customer-relationship-management-software)[North Devon District Council](https://tendernation.io/buyers/north-devon-district-council)

    £109,000

    31 Oct 2018
- [GLA Correspondence Management System](https://tendernation.io/opportunities/01a13c3b-9a96-7128-90d5-2350e8de1372/gla-correspondence-management-system)[Transport for London](https://tendernation.io/buyers/transport-for-london)

    £93,150

    1 Oct 2018
- [Self Service](http://ted.europa.eu/udl?uri=TED:NOTICE:120129-2019:TEXT:EN:HTML)[London Borough of Hammersmith &amp; Fulham](https://tendernation.io/buyers/london-borough-of-hammersmith-fulham)

    £1,037,402

    20 Aug 2018
- [MVDC - SF - Customer Transaction Management System - AWARD](https://tendernation.io/opportunities/01a13c1e-b0cd-72ff-85a7-f07de4df762e/mvdc-sf-customer-transaction-management-system-award)[SE Shared Services](https://tendernation.io/buyers/se-shared-services)

    Value not published

    3 Apr 2018
- [Provision of a Customer Relationship Management (CRM) System](http://ted.europa.eu/udl?uri=TED:NOTICE:401687-2018:TEXT:EN:HTML)[Warwickshire County Council](https://tendernation.io/buyers/warwickshire-county-council)

    £347,544

    1 Mar 2018

## Who they win from

- [SE Shared Services3 wins](https://tendernation.io/buyers/se-shared-services)
- [Warwickshire County Council2 wins](https://tendernation.io/buyers/warwickshire-county-council)
- [Home Office2 wins](https://tendernation.io/buyers/home-office)
- [North Devon District Council2 wins](https://tendernation.io/buyers/north-devon-district-council)
- [Department For Education2 wins](https://tendernation.io/buyers/department-for-education)
- [Durham County Council1 win](https://tendernation.io/buyers/durham-county-council)
- [The Council of the Borough of Kirklees1 win](https://tendernation.io/buyers/the-council-of-the-borough-of-kirklees)
- [Leicester city council1 win](https://tendernation.io/buyers/leicester-city-council)

## Bids named on award notices

Bid for 10 contracts: won 10, lost 0.

Award notices have listed every bidder only since the Procurement Act (February 2025).

## What they win

- [Software packages &amp; information systems](https://tendernation.io/sectors/software-information-systems)23
- [IT services](https://tendernation.io/sectors/it-services)12
- [Business services](https://tendernation.io/sectors/business-services)1

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