Source: https://tendernation.io/opportunities/01a140ab-3e6f-7004-baa9-c907c11ff7a1/ireland-customer-relation-management-software-development-services-rft-for-t closed IE open procedure # Customer Relation Management software development services – RFT for the provision of Microsoft Dynamics Upgrade from Dynamics 8.2 to Dynamics 9.1, to prepare for a migration of all services to Microsoft Dynamics 365 Cloud [Department of Enterprise Trade and Employment](https://tendernation.io/buyers/department-of-enterprise-trade-and-employment) Estimated value €190,000 Published 27 Oct 2025 Deadline Closed 4 Dec 2025 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The Workplace Relations Commission are seeking qualified economic operators to perform an upgrade of an existing Microsoft Dynamics on-premises CRM solution from version 8.2 to version 9.1. This work is to be carried out with the view to it being the first step towards a full move to a Dynamics 365/Power Platform cloud environment at a future point. (The migration to Dynamics 365/Power Platform should be considered out of scope of the current tender though works undertaken in the upgrade from version 8.2 to version 9.1 should be undertaken with a view to compatibility with Dynamics 365/Power Platform). The infrastructure also includes a Sharepoint 2016 on-premise installation and this will also need to be upgraded to the latest on-premise version of Sharepoint. ## CPV classification Customer Relation Management software development services Source Tenders Electronic Daily (EU) · Notice 708297-2025 [View official notice](https://ted.europa.eu/en/notice/708297-2025) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Department of Enterprise Trade and Employment: past awards and live tenders](https://tendernation.io/buyers/department-of-enterprise-trade-and-employment) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [SONI090 – Client-Side Advisor · SONI Ltd · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a154e4-4736-72ba-9b73-0e325c4a96e5/soni090-client-side-advisor) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster)