Source: https://tendernation.io/opportunities/01a14099-ae95-70e2-9088-750cd9ab1549/ireland-call-centre-incident-room-emergency-call-centre

closed IE

# Call centre – Incident Room – Emergency Call Centre

[Iarnród Eireann-Irish Rail](https://tendernation.io/buyers/iarnrod-eireann-irish-rail)

Estimated value

€350,000

Published

29 Jan 2026

Deadline

Closed

25 Feb 2026

## About this tender

In the event of a major incident this centre will be activated at the request of the Emergency Director via Iarnród Éireann’s Commercial Director. Due to the time lapse from the last major incident the call volume is unknown at this time but Iarnród Éireann will require the successful provider to be able to sufficiently staff the emergency centre with fully trained and experienced personnel for the duration of the emergency who will be responsible for but not limited to the following

## CPV classification

Call centre

Source

Tenders Electronic Daily (EU) · Notice 64857-2026

[View official notice](https://ted.europa.eu/en/notice/64857-2026)

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