Source: https://tendernation.io/opportunities/01a14099-0e50-71e2-a101-ee2707774d95/ireland-it-services-consulting-software-development-internet-and-support

closed IE open procedure

# IT services: consulting, software development, Internet and support – Request for Tenders for the establishment of a Single Member Framework Agreement for the Provision of ICT Managed Services 2026-30 \[609\]

[Commission for Regulation of Utilities](https://tendernation.io/buyers/commission-for-regulation-of-utilities)

Estimated value

€3,500,000

Published

2 Feb 2026

Deadline

Closed

3 Mar 2026

## Who can bid

- Sets up a framework

    Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The CRU intends to appoint a single Managed Service Provider (MSP) through this Services Framework Agreement to deliver comprehensive ICT Managed Services. This will encompass the ICT Service Desk, Managed Security Operations Centre (SOC) as a Service, the provision of optional dedicated support resources, and ad-hoc professional service resources to assist with a range of ICT projects and some operational activities. The appointed Service Provider will be responsible for delivering all necessary technical support and expertise to manage the CRU’s ICT needs, covering infrastructure, cloud services, both physical and virtual systems, as well as applications and services across Levels 1, 2, and 3. The framework agreement will initially run for two years, with the possibility of two further 12-month extensions, up to a total maximum duration of four years. The ICT Managed Services and SOC Services provided under this Services Framework Agreement will be needed continuously for the entire duration of the contract. Optional dedicated resources and ad-hoc project work will be engaged as required, with such assignments awarded through agreed Statements of Work (SoWs) at the sole discretion of the CRU.

## CPV classification

IT services: consulting, software development, Internet and support Hardware consultancy services Hardware selection consultancy services Hardware disaster-recovery consultancy services Computer-site planning consultancy services Computer hardware acceptance testing consultancy services Computer audit consultancy and hardware consultancy services Software programming and consultancy services Programming services of packaged software products Programming services of systems and user software Programming services of application software Platform interconnectivity software development services Operating system enhancement software development services Network operating system software development services Networking developers software development services Network connectivity terminal emulation software development services Miscellaneous networking software development services Internet and intranet software development services Document management software development services Data services Data-processing services Data conversion services Batch processing services Data network management services Data network support services Data management services Computer-related services Computer-related management services Network management software services Document management services Computer support and consultancy services Computer support services Technical computer support services Computer network services Local area network services Wide area network services Computer audit and testing services Computer audit services Computer testing services Computer back-up and catalogue conversion services Computer back-up services Computer catalogue conversion services System and support services Technical support services Helpdesk and support services Data network management and support services Systems support services Software support services

Source

Tenders Electronic Daily (EU) · Notice 73001-2026

[View official notice](https://ted.europa.eu/en/notice/73001-2026)

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