Source: https://tendernation.io/opportunities/01a14076-003b-707a-856d-1ea1544faed8/denmark-helpdesk-and-support-services-genudbud-af-levering-af-service-desk closed DK Suitable for SMEs # Helpdesk and support services – Genudbud af levering af service desk [Dansk Retursystem A/S](https://tendernation.io/buyers/dansk-retursystem-as) Estimated value DKK 10,000,000 Published 6 Jul 2026 Deadline Closed 22 Aug 2026 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Ordregiver udbyder herved anskaffelsen af en Service Desk funktion til Dansk Retursystem. Ordregiver søger en kompetent leverandør, der skal levere komplet 1st level Service Desk inkl. brugeradministration, klientdrift, triagering, løsning af standardopgaver, support for møde- og AV-udstyr, driftsovervågning, koordinering med 2nd/3rd level såvel som relevant samarbejde med Dansk Retursystems øvrige eksterne leverandører. Service Desk-funktionen skal understøtte Ordregivers processer, governance, sikkerhedskrav og værktøjer, herunder ved brug af Ordregivers ITSM-platform som primært arbejdsredskab. ## CPV classification Helpdesk and support services Software support services Technical computer support services Source Tenders Electronic Daily (EU) · Notice 461897-2026 [View official notice](https://ted.europa.eu/en/notice/461897-2026) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Dansk Retursystem A/S: past awards and live tenders](https://tendernation.io/buyers/dansk-retursystem-as) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [IT services: consulting, software development, Internet and support – Prestations de développement numérique, d'information et d'accompagnement aux usages sur dataMEL - plateforme métropolitaine de données open source de la Métropole Européenne de Lille · Métropole européenne de Lille · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-679d-7184-aab7-c3cb2d88346f/france-it-services-consulting-software-development-internet-and-support-p) [IT services: consulting, software development, Internet and support – Dokument- och ärendehanteringssystem · Sundbybergs kommun · 10 days left · 29 Oct 2026](https://tendernation.io/opportunities/01a156a9-6668-719a-97d6-13ca7e3dacee/sweden-it-services-consulting-software-development-internet-and-support-d) [IT services: consulting, software development, Internet and support – Utrzymanie w ruchu i rozwój systemu informatycznego SIOEZ w tym prace programistyczne oraz usługi im towarzyszące · Centralna Komisja Egzaminacyjna · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a156a9-6358-70a4-99f9-c3f4d782f582/poland-it-services-consulting-software-development-internet-and-support-u) [IT services: consulting, software development, Internet and support – Servicios de mantenimiento, soporte y desarrollo evolutivo de los sistemas de gestión de subvenciones y de digitalización de los procesos internos de ACCIÓ · Agencia Para la Competitividad de la Empresa · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-6297-7227-819a-e22aac2c6068/spain-it-services-consulting-software-development-internet-and-support-se) [Software development services – Servicii Dezvoltare Platformă Națională Integrată de Trasabilitate și Control al Deșeurilor Medicale - Proiect PRODESMED · Institutul National de Sanatate Publica · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-6554-706b-aa4d-c8cd3e1125bf/romania-software-development-services-servicii-dezvoltare-platforma-national) [IT services: consulting, software development, Internet and support – Fortführung ArcSight ExtranetBw · Bundesamt für Ausrüstung, Informationstechnik und Nutzung der Bundeswehr · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a156a9-680e-73df-a1b6-7443065ec930/germany-it-services-consulting-software-development-internet-and-support)