Source: https://tendernation.io/opportunities/01a14071-5a0e-71ac-a395-a3a93756d90d/ireland-customer-relation-management-software-development-services-et2603 closed IE open procedure # Customer Relation Management software development services – ET2603 - Licencing, Support, and Maintenance of the RSA's Query and Knowledge Management Solution [Road Safety Authority (RSA)](https://tendernation.io/buyers/road-safety-authority-rsa) Estimated value €3,000,000 Published 28 Jul 2026 Deadline Closed 10 Sept 2026 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The RSA is seeking tenders from interested parties for the Licencing, Support, and Maintenance of its Sugar CRM Query and Knowledge Management Solution. Further information can be found in the RFT documents attached to this notice. The RSA intends to hold an in-person Tenderers Briefing on the morning of Wednesday 12 August 2026 in Dublin, Ireland during which the RFT documentation and Tender submission requirements will be explained in order to aid Tenderers in the preparation of their Tenders - please refer to section 4.6 of the RFT for more information. Note: all communications regarding this competition must be submitted via the Messaging Facility on eTenders. ## CPV classification Customer Relation Management software development services Customer Relation Management software package Software package and information systems Document management software development services Contact management software development services Source Tenders Electronic Daily (EU) · Notice 521810-2026 [View official notice](https://ted.europa.eu/en/notice/521810-2026) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Road Safety Authority (RSA): past awards and live tenders](https://tendernation.io/buyers/road-safety-authority-rsa) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [IT services: consulting, software development, Internet and support – L-Bank - Europaweite Vergabe einer KI-gestützten Lösung zur Verarbeitung von Elterngeldanträgen und Nachweisen im Verhandlungsverfahren mit Teilnahmewettbewerb nach VgV · Landeskreditbank Baden-Württemberg - Förderbank - (L-Bank) · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-95b1-7144-aa3a-6e4de7a75864/germany-it-services-consulting-software-development-internet-and-support)