Source: https://tendernation.io/opportunities/01a14068-a2fd-7362-b286-c15a5a563094/germany-call-centre-vertrag-uber-callcenter-leistungen-zur-versichertenkommu

closed DE open procedure Suitable for SMEs

# Call centre – Vertrag über Callcenter-Leistungen zur Versichertenkommunikation Versorgungsverträge

[AOK Bayern - Die Gesundheitskasse](https://tendernation.io/buyers/aok-bayern-die-gesundheitskasse)

Estimated value

€3,108,000

Published

9 Sept 2026

Deadline

Closed

15 Oct 2026

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Die AOK Bayern beabsichtigt die Auslagerung (sog. Outtasking) ihrer nachfolgend definierten Prozesse im Bereich der Servicetelefonie. Grundsätzliches Ziel ist die Sicherstellung der aktiven Teilnahme von geeigneten Versicherten an den Versorgungsverträgen der AOK Bayern.

## CPV classification

Call centre Health services

Source

Tenders Electronic Daily (EU) · Notice 621823-2026

[View official notice](https://ted.europa.eu/en/notice/621823-2026)

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