Source: https://tendernation.io/opportunities/01a14066-7d0c-7177-902c-7f5d2e5d8bb6/ireland-call-centre-provision-of-managed-business-process-support-services-f

closed IE open procedure

# Call centre – Provision of Managed Business Process Support Services for CORU

[Health and Social Care Professionals Council (CORU)](https://tendernation.io/buyers/health-and-social-care-professionals-council-coru)

Estimated value

€900,000

Published

18 Sept 2026

Deadline

Closes today

19 Oct 2026

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The objective of this tender is to implement a workforce augmentation facility where the awarded tenderer will provide additional resources to CORU to process applications for recognition and registration applications. The objective is to progress and process these applications in a timely manner. The team will be reporting directly to a Senior Manager in CORU or their designate. Please note that all external resources will be trained in the application processes, SOPs and checklists, using a training pack developed by CORU. The supervisor and resources are to be based in Ireland so that they can attend face to face training as well as attend regular virtual team meetings.

## CPV classification

Call centre Data-processing services Customer services Helpdesk and support services

Source

Tenders Electronic Daily (EU) · Notice 643285-2026

[View official notice](https://ted.europa.eu/en/notice/643285-2026)

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[Buyer profile Health and Social Care Professionals Council (CORU): past awards and live tenders](https://tendernation.io/buyers/health-and-social-care-professionals-council-coru) [Sector More Business services tenders](https://tendernation.io/sectors/business-services)

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