Source: https://tendernation.io/opportunities/01a14063-3cf4-717d-a89d-c9b8e3c5954a/ireland-it-services-consulting-software-development-internet-and-support Open for bids IE open procedure # IT services: consulting, software development, Internet and support – Support and Maintenance of NTA Dedicated Standalone ServiceNow Instances [National Transport Authority\_1149](https://tendernation.io/buyers/national-transport-authority-1149) Estimated value €5,242,299 Published 5 Oct 2026 Deadline 17 days left 5 Nov 2026 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The National Transport Authority (NTA) is seeking tenders from suitably qualified and experienced ServiceNow Elite Partners for the provision of support, maintenance, development, licensing, hosting and associated professional services for the Authority’s dedicated standalone ServiceNow instances. The successful Tenderer will be required to provide a comprehensive managed service covering platform support and maintenance, system administration, configuration and development services, upgrades and releases, incident and problem management, security and governance, reporting, training, licensing management, integrations with third-party systems and transition services. The contract will support the ongoing operation, maintenance and enhancement of the NTA’s ServiceNow environment and facilitate future platform developments and service improvements. The Services may include the provision of specialist ServiceNow resources and consultancy services as required throughout the contract term. Full details of the requirements are set out in the procurement documentation. The initial contract term is two years, with the option to extend for up to three additional periods of one year each, giving a maximum contract term of five years. Interested parties are invited to tender for this contract. While the Authority estimates the total value of this contract over its maximum term to be €5,242,299, it reserves the right to spend up to €6,552,874 to accommodate additional requirements, unforeseen demand and any permissible variations during the contract term. Read full description ## CPV classification IT services: consulting, software development, Internet and support Software package and information systems System, storage and content management software package System management software package Content management software package Information systems Miscellaneous software package and computer systems Office automation software package Automation system Software programming and consultancy services Programming services of packaged software products Programming services of systems and user software Programming services of application software Software development services suites Office automation software development services Information systems or technology strategic review and planning services Information systems or technology strategic review services Information systems or technology planning services Information technology services Software testing Software-related services Software support services Software development services Software implementation services Software configuration services Software consultancy services Software maintenance and repair services Maintenance of information technology software Software supply services Source Tenders Electronic Daily (EU) · Notice 684805-2026 [View official notice](https://ted.europa.eu/en/notice/684805-2026) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. 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