Source: https://tendernation.io/opportunities/01a13e0a-9e1a-7051-b036-8d3977cedecd/direct-award-for-the-provision-of-civica-digital-360edm-and-workflow-software-e awarded GB open procedure # Direct Award for the Provision of Civica Digital 360EDM and Workflow Software (EDRMS for Benefits and Revenue) [South Lanarkshire Council](https://tendernation.io/buyers/south-lanarkshire-council) Estimated value Not stated Published 15 Apr 2025 Deadline Rolling deadline ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender This contract is required to allow the Council to maintain and improve the current Electronic Document Management System (EDMS) for Benefits & Revenue. Digital360 provides services for Council Tax, Benefits, Non-Domestic Rates and Blue Badges. The contract is required for continued Council usage of Digital360 which is the longstanding software utilised by the Revenue and Benefits team. The current W2 application is being replaced by Civica with W3, which is a cloud-based application. Within this contract, Civica will implement the migration for the Council, which will provide a long-term solution for the resource. The procurement was a call off by direct award from the Crown Commercial Services (CCS) Framework RM6259 Vertical Application – Lot 1: Business Applications which allows for the provision of revenues and benefits solutions. The framework allows for the option of direct award and further competition. Within Lot 1 there are 36 suppliers, however Civica UK Limited are the only provider of Digital360 services and so a direct award is required. The contract will be for a period of 5 years from 01 April 2025 – 31 March 2030, with the option to extend for up to 2 years in 2x 12-month increments. ## CPV classification Document management services Source Public Contracts Scotland · Notice rls-186-APR528422 [View official notice](https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528422) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile South Lanarkshire Council: past awards and live tenders](https://tendernation.io/buyers/south-lanarkshire-council) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [SONI090 – Client-Side Advisor · SONI Ltd · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a154e4-4736-72ba-9b73-0e325c4a96e5/soni090-client-side-advisor) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster)