Source: https://tendernation.io/opportunities/01a13dfe-4e0a-73af-a40f-8deceb9c7762/sap-3rd-party-support-service awarded GB negotiated without publication procedure # SAP 3rd Party Support Service [Glasgow City Council](https://tendernation.io/buyers/glasgow-city-council) Estimated value Not stated Published 23 Dec 2025 Deadline Rolling deadline ## Who can bid - Sets up a framework Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years. ## About this tender The council requires the provision of an SAP 3rd Party Support provider (SAP3PSP) to work alongside CGI for the delivery of the overall SAP support requirements. Whilst CGI provide the main support to SAP, the SAP3PSP will provide additional support around covering bug and error reporting, as well as remediation, system configuration, integration and interoperability support, infrastructure support, security hardening, posture and any customisations required. Where CGI is unable to remediate identified issues or deliver the required updates/functional changes, they will escalate the matter to SAP Customer Specific Support (CCS) for resolution. Where the issue is not covered by SAP CCS , CGI will engage SAP3PSP to resolve it. In addition, SAP3PSP will deliver all regulatory and functional compliance updates for the duration of the contract ## CPV classification IT services: consulting, software development, Internet and support Source Public Contracts Scotland · Notice rls-19-DEC546296 [View official notice](https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC546296) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Glasgow City Council: past awards and live tenders](https://tendernation.io/buyers/glasgow-city-council) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 43 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [IT services: consulting, software development, Internet and support – L-Bank - Europaweite Vergabe einer KI-gestützten Lösung zur Verarbeitung von Elterngeldanträgen und Nachweisen im Verhandlungsverfahren mit Teilnahmewettbewerb nach VgV · Landeskreditbank Baden-Württemberg - Förderbank - (L-Bank) · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-95b1-7144-aa3a-6e4de7a75864/germany-it-services-consulting-software-development-internet-and-support)