Source: https://tendernation.io/opportunities/01a13d21-be48-72a7-bc90-a7eb8f16c9f9/customer-contact-centre-solution-ccaas

awarded GB restricted procedure Suitable for SMEs

# Customer Contact Centre Solution (CCaaS)

[Wandle Housing Association Limited](https://tendernation.io/buyers/wandle-housing-association-limited)

Estimated value

£624,155

Published

9 Jul 2026

Deadline

Closed

22 Jun 2026

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The contract is for the provision of is for the provision of a cloud-based Customer Contact Centre solution (CCaaS) to support Wandle's telephony and customer service operations across all service areas. The contract will supply and support with the ongoing management of Vodafone Business storm® CCaaS.

Additional information: This contract is for 24 months with no option to extend.

The contract has been award via the Government Commercial Agency (GCA) , Network Services 3 (RM6116) Framework, Lot 4c: Contact Centre Solutions.

## CPV classification

Communication software package

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/c3c0cefd-f878-479c-8195-9856c487c016)

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[Buyer profile Wandle Housing Association Limited: past awards and live tenders](https://tendernation.io/buyers/wandle-housing-association-limited) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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