Source: https://tendernation.io/opportunities/01a13d1b-63b9-717d-96ab-994cb13443e4/2025-049-case-management-system

awarded GB open procedure Suitable for SMEs

# 2025-049 Case Management System

[Ofgem](https://tendernation.io/buyers/ofgem)

Estimated value

£85,579

Published

25 Feb 2026

Deadline

Closed

1 Jan 2026

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews.

The system will be used by Ofgem to manage freedom of information, environmental information requests, subject access requests, internal reviews, parliamentary correspondence, complaints and statutory reviews, supporting up to 3,500 cases annually with scalability options.

## CPV classification

Computer platforms

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/5c158479-4d65-42fc-99f6-4b5cc7fbbfe8)

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