Source: https://tendernation.io/opportunities/01a13d1a-dc4a-71c8-b391-760242774ba0/the-fares-ticketing-retail-subject-matter-expert

awarded GB restricted procedure Suitable for SMEs

# The Fares, Ticketing & Retail Subject Matter Expert

[West Midlands Combined Authority](https://tendernation.io/buyers/west-midlands-combined-authority)

Estimated value

£151,200

Published

28 Sept 2026

Deadline

Closed

28 May 2026

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Transport for West Midlands (TfWM) requires specialist consultancy support to provide strategic and technical expertise in relation to fares, ticketing and retail arrangements as part of the Bus Reform Programme and franchising readiness activities.

The services to be provided will include:

• Review and assessment of existing fares, ticketing and retail arrangements across TfWM and bus operators,

• Analysis of customer experience, accessibility, retail channels and customer journeys;

• Development of strategic options, recommendations and implementations considerations for a future franchised environment;

• Review of commercial, technical, operational and revenue management considerations associated with fares and ticketing arrangements;

• Benchmarking against industry best practise and emerging trends within the transport sector;

• Development of strategic roadmaps, programme planning inputs and risk and dependency considerations;

• Stakeholder engagement, workshop participation and presentation of findings and recommendation and

• Wider advisory support across relevant Bus Reform Programme workstreams where specialist fares, ticketing, retail or commercial expertise is required.

## CPV classification

Transport systems consultancy services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/539b6e55-7604-46f3-b0b3-b310d06488a9)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile West Midlands Combined Authority: past awards and live tenders](https://tendernation.io/buyers/west-midlands-combined-authority) [Sector More Architecture, engineering & surveying tenders](https://tendernation.io/sectors/architecture-engineering-surveying)

## More tenders like this

[Architectural, construction, engineering and inspection services – Multi Operator Framework for Project Managers with Design/Technical Consultants for Educational Accommodation · Department of Education and Youth · 23 days left · 11 Nov 2026](https://tendernation.io/opportunities/01a156a9-cb77-70bf-a940-7366ca0959f7/ireland-architectural-construction-engineering-and-inspection-services-mul) [Construction project management services – Dietrich-Bonhoeffer-Gymnasium-Oberasbach – Neubau Mehrfachsporthalle · Landkreis Fürth · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a156a9-ce57-722f-92f9-e818a29a32bc/germany-construction-project-management-services-dietrich-bonhoeffer-gymnasi) [Engineering services – Mission de Maîtrise d'oeuvre complète pour la construction de 111 logements VAULX-EN-VELIN (69120) - ZAC MAS DU TAUREAU Îlots J1/J2 · Alliade Habitat · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a156a9-932d-7197-8cc1-ad619ede83e0/france-engineering-services-mission-de-maitrise-doeuvre-complete-pour-la-co) [Engineering studies – réalisation D'UN schéma directeur intercommunal d'assainissement · Charlieu-Belmont Communauté · 49 days left · 7 Dec 2026](https://tendernation.io/opportunities/01a156a9-9427-728b-9f2e-57d5081fa516/france-engineering-studies-realisation-dun-schema-directeur-intercommunal-d) [Architectural, construction, engineering and inspection services – Matthias-Claudius-Schule Tragwerk und Bauphysik · Stadt Kaarst - Der Bürgermeister · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a156a9-cc1c-708b-90a7-a22d2885c295/germany-architectural-construction-engineering-and-inspection-services-mat) [Engineering services – Sanierung der Festhalle Stöckwiese in Bietigheim, Freianlagenplanung · Gemeindeverwaltung Bietigheim · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a156a9-d828-701f-861f-726e9936bb48/germany-engineering-services-sanierung-der-festhalle-stockwiese-in-bietighei)