Source: https://tendernation.io/opportunities/01a13d18-2941-7042-bdd1-78a61a992d72/hpe-support-renewal-01042026-to-31032027-award awarded GB restricted procedure # HPE Support Renewal 01.04.2026 to 31.03.2027 - AWARD [Sandwell Metropolitan Borough Council](https://tendernation.io/buyers/sandwell-metropolitan-borough-council) Estimated value Not stated Published 25 Mar 2026 Deadline Closed 2 Mar 2026 ## About this tender ICT Services of Sandwell Metropolitan Borough Council wishes to renew one of its HPE support and maintenance agreements. This HPE agreement expires on the 31st March 2026. To maintain service provision, ICT Services are now inviting HPE resellers and partners to submit a renewal quotation to cover period 1st April 2026 to 31st March 2027. If you are interested in submitting a quotation, please send a project correspondence to the portal to request the current HPE agreement ID and serial numbers information pack for this renewal. Existing Service Agreement details: HPE Service Level = HPE Tech Care Essential SVC . From: 01/04/2025 - 31/03/2026. Servers Covered = 24 New Service Agreement details: HPE Service Level = HPE Tech Care Essential SVC. From: 01/04/2026 - 31/03/2027. No of servers to be covered in new agreement = 14 Key points to take into consideration when completing the tender response. • It is a key requirement that the support and maintenance agreement is backed to HPE and that ICT Services can continue to raise incidents and service requests directly with HPE, maintaining existing service level agreements in full.  Any proposals not utilising direct HPE support will be rejected. The closing date for any clarification questions is Friday 6th March 2026 14:00 hours. The closing date for quotation submission is Friday 13th March 2026 17:00 hours. Thank you and we look forward to your quotation. Read full description ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/285928b2-fed1-4078-9505-11c0d4c2ba39) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Sandwell Metropolitan Borough Council: past awards and live tenders](https://tendernation.io/buyers/sandwell-metropolitan-borough-council) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [System and support services – SAP Standard Support + Back Maintenance na obdobie dvoch rokov · Železničná spoločnosť Slovensko, a.s. · 22 days left · 10 Nov 2026](https://tendernation.io/opportunities/01a156a9-954d-73c0-81ac-1f5c5ea830f6/slovakia-system-and-support-services-sap-standard-support-back-maintenance) [IT services: consulting, software development, Internet and support – Servicios de mantenimiento, soporte y desarrollo evolutivo de los sistemas de gestión de subvenciones y de digitalización de los procesos internos de ACCIÓ · Agencia Para la Competitividad de la Empresa · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-6297-7227-819a-e22aac2c6068/spain-it-services-consulting-software-development-internet-and-support-se) [Wide area network services – Erbringung einer WAN-Infrastruktur sowie weiterer Dienste · LOTTO Hamburg GmbH · 31 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a156a9-abf6-71bd-a863-0c1e01529da6/germany-wide-area-network-services-erbringung-einer-wan-infrastruktur-sowie) [Maintenance of information technology software – Usluga održavanja informacijskog sustava Kaznene evidencije · Ministarstvo Pravosuđa, Uprave I Digitalne Transformacije · 11 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a156a9-ea7b-7106-8a81-051afa7f2539/croatia-maintenance-of-information-technology-software-usluga-odrzavanja-inf) [IT services: consulting, software development, Internet and support – „Осигуряване на възможност за електронно таксуване на пътниците чрез цялостно решение, базирано на пътнически профили, предоставяно като услуга (SaaS), за нуждите на „Тролейбусен транспорт” ЕООД, гр. Плевен“ · ТРОЛЕЙБУСЕН ТРАНСПОРТ ЕООД · 23 days left · 11 Nov 2026](https://tendernation.io/opportunities/01a156a9-752e-72e2-9fcc-3b0ec97760cb/bulgaria-it-services-consulting-software-development-internet-and-support) [IT services: consulting, software development, Internet and support – Utrzymanie w ruchu i rozwój systemu informatycznego SIOEZ w tym prace programistyczne oraz usługi im towarzyszące · Centralna Komisja Egzaminacyjna · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a156a9-6358-70a4-99f9-c3f4d782f582/poland-it-services-consulting-software-development-internet-and-support-u)