Source: https://tendernation.io/opportunities/01a13d14-4156-705c-871a-efb38b54db11/high-intensity-user-service

closed GB open procedure Suitable for SMEs

# High Intensity User Service

[Central and North West London NHS Foundation Trust](https://tendernation.io/buyers/central-and-north-west-london-nhs-foundation-trust)

Often single bidder

Estimated value

£325,000 to £975,000

Published

21 Feb 2025

Deadline

Closed

24 Mar 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

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## About this tender

CNWL is looking to commission a bespoke High Intensity Use service across the North West London Boroughs of Kensington & Chelsea, Westminster and Hillingdon to support this cohort of individuals. The Trust would like to develop a different, non-clinical approach to address some of the underlying social needs that are not being met by the existing system.

The Trust seeks to commission a Provider to adopt a social-led approach to support this cohort of patients who frequently present to A&E and/or are re-admitted into hospital within a short period of time, as well as those at risk of this. The Provider will take a holistic, social, non-clinical approach to support an identified cohort of these patients in North West London. The aim is to understand and address the causes of their high intensity use of unscheduled care services and/or their repeated need for hospitalisation, and in turn release capacity to those who need it the most.

Additional information:

To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal [health-family.force.com/s/Welcome](https://health-family.force.com/s/Welcome).

Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:

### Phone: 0800 9956035

E-mail: 

## CPV classification

Hospital support services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/f20e7e99-9a8f-42c2-ba3c-47a8acf01c54)

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[Buyer profile Central and North West London NHS Foundation Trust: past awards and live tenders](https://tendernation.io/buyers/central-and-north-west-london-nhs-foundation-trust) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work)

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