Source: https://tendernation.io/opportunities/01a13d12-ce73-7086-ad6f-418dfe9a7c95/online-cloud-based-solution-for-customer-query-management

awarded GB restricted procedure

# Online cloud based solution for customer query management

[West Sussex County Council](https://tendernation.io/buyers/west-sussex-county-council)

Estimated value

£57,000

Published

22 Aug 2025

Deadline

Closed

18 May 2025

## Who can bid

- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

## About this tender

online solution for the management of customer queries

## CPV classification

Software-related services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/e44ab126-695e-44af-8f2f-41ac08cc0f70)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile West Sussex County Council: past awards and live tenders](https://tendernation.io/buyers/west-sussex-county-council) [Sector More IT services tenders](https://tendernation.io/sectors/it-services)

## More tenders like this

[Cultural Host request · Borough of Telford & Wrekin · 8 days left · 26 Oct 2026](https://tendernation.io/opportunities/01a14571-3c19-7359-b18f-0e67f8b54071/cultural-host-request) [Application service providers – Zakup i wdrożenie systemu finansowo-księgowego · Bankowy Fundusz Gwarancyjny · 58 days left · 15 Dec 2026](https://tendernation.io/opportunities/01a1420f-ff2b-7194-a263-f2f8d4200093/poland-application-service-providers-zakup-i-wdrozenie-systemu-finansowo-ksi) [IT services: consulting, software development, Internet and support – EU aanbesteding Applicatie schuldhulpverlening · Gemeente Helmond · 18 days left · 5 Nov 2026](https://tendernation.io/opportunities/01a1420f-fc91-72ad-925c-d039c10b909c/netherlands-it-services-consulting-software-development-internet-and-suppor) [Recuritment of 3(Three) Senior Full-Stack Software Engineers for EARDIP PIU, MInT · Ministry of Innovation and Technology · 12 days left · 29 Oct 2026](https://tendernation.io/opportunities/01a14db4-0886-72d6-b6ae-a98403a767f3/recuritment-of-3three-senior-full-stack-software-engineers-for-eardip-piu-min) [Recruitment of Junior Information Systems / IT Assistant · Ministry of Environment and Urbanization GDCA · 12 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a14db4-0902-7278-a6b2-3a2b4c1de9ef/recruitment-of-junior-information-systems-it-assistant) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 37 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a1420f-fe6a-7260-a422-f753c49297e2/netherlands-it-services-consulting-software-development-internet-and-suppor)