Source: https://tendernation.io/opportunities/01a13d12-9bee-712d-8217-a220818ebeec/technology-enable-care-services

awarded GB restricted procedure Suitable for SMEs

# Technology Enable Care Services

[Sandwell Metropolitan Borough Council](https://tendernation.io/buyers/sandwell-metropolitan-borough-council)

Estimated value

£34,672

Published

13 Nov 2025

Deadline

Closed

30 Apr 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Call-off from the Technology Enabled Lives (TEL) Framework under Lot 3.2 Analogue - maintenance of legacy analogue telecare products.

To enable the ongoing maintenance of all hardwired community alarms at 3 different locations within Sandwell.

### The maintenance plan will include: -

â&#128;¢ Remedial maintenance service to maintain the Equipment in a satisfactory operating condition including the replacement of unserviceable parts or components

â&#128;¢ Quarterly maintenance visits to test the correct operation of the Equipment in accordance with BS5839 Part 1 Standard.

â&#128;¢ Service response will be within four hours of receipt of a service call during Normal Working Hours and for critical system failures outside of those hours. Normal Working Hours are considered 9am to 5:30pm, Monday to Friday.

## CPV classification

Repair and maintenance services of medical equipment

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/e24bcfb6-3251-411f-bc3e-b43d4ebee354)

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[Buyer profile Sandwell Metropolitan Borough Council: past awards and live tenders](https://tendernation.io/buyers/sandwell-metropolitan-borough-council) [Sector More Repair & maintenance services tenders](https://tendernation.io/sectors/repair-maintenance)

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