Source: https://tendernation.io/opportunities/01a13d0e-5fb8-73a4-995c-168c87c13e6c/peoples-experience-of-care-following-contact-with-health-and-social-care-servic

awarded GB restricted procedure Suitable for SMEs

# People's experience of care following contact with Health and Social Care Services

[Care Quality Commission](https://tendernation.io/buyers/care-quality-commission)

Pays 100% within 30 days

Estimated value

£79,770

Published

1 May 2025

Deadline

Closed

24 Mar 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

### This is a Contract Award Notice

The Care Quality Commission (CQC) requires research on people's experiences of care following contact with NHS healthcare services. Our NHS patient survey programme now includes a question asking permission for further contact from CQC to understand personal experiences of care. This is included in our maternity survey, our urgent and emergency care survey, our adult inpatient survey and our community mental health survey. We would like to use this mechanism to explore aspects of patient experience not currently covered in our surveys, such as how individuals are or are not supported to stay well at home upon discharge from hospital.

This procurement was undertaken through the CQC Research and Evaluation Framework Lot 7 - Involving people in health and social care and understanding people's experiences of care, following the Further Competition process.

The Contract is awarded for an initial period of 12 months with an option to extend for up to 12 months.

Total Awarded Value is maximum of all charges including any optional contract extensions.

Contract Reference: CQC EP&S 106

## CPV classification

Social research services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/b84bcdbe-610f-4e23-869c-56053635d87d)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile Care Quality Commission: past awards and live tenders](https://tendernation.io/buyers/care-quality-commission) [Sector More Business services tenders](https://tendernation.io/sectors/business-services)

## More tenders like this

[Provision of Payroll Services · The Pirbright Institute · 29 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15a0a-9c0d-709d-81ea-b082c210a292/provision-of-payroll-services) [CA18489 - Askham Bryan College - Provision for External Audit Services · Askham Bryan College · 27 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a1594a-59c0-7116-83f2-f6a8be15db7d/ca18489-askham-bryan-college-provision-for-external-audit-services) [Askham Bryan College - Provision for External Audit Services · Askham Bryan College · 27 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a1599c-ceed-7243-ac52-e8ffe216e03f/askham-bryan-college-provision-for-external-audit-services) [Institutional Strengthening and Capability Development Plan for Disaster Risk Management in Khyber Pakhtunkhwa · Dai Global UK Ltd · 15 days left · 4 Nov 2026](https://tendernation.io/opportunities/01a1594a-5b90-70f0-bfba-b41855fc1036/institutional-strengthening-and-capability-development-plan-for-disaster-risk-ma) [Tech support for the dev. of the PCF requirements of the NHS Supplier Roadmap · NHS England · 20 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a1592e-e8f3-706b-9ddc-5c6a732dbed6/tech-support-for-the-dev-of-the-pcf-requirements-of-the-nhs-supplier-roadmap) [CCHA 0328 Legal Services Framework for Land and Development · Castles and Coasts · 35 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a158c1-081f-701f-9487-6053b00296f6/ccha-0328-legal-services-framework-for-land-and-development)
