Source: https://tendernation.io/opportunities/01a13d0c-1006-701b-b23a-388f4a006430/wakefield-council-contact-centre-telephony-solution

awarded GB restricted procedure

# Wakefield Council Contact Centre Telephony Solution

[Wakefield Council](https://tendernation.io/buyers/wakefield-council)

Estimated value

£709,010

Published

26 Nov 2025

Deadline

Closed

5 Nov 2025

## About this tender

This solution will enable us to enhance communication and collaboration across all departments, ensuring that we can respond to customer enquiries swiftly and effectively. By adopting this solution, Wakefield Council aims to deliver an exceptional customer experience, streamline operations, and support the diverse needs of our community. Our new solution will not only address current communication challenges but also position us to adapt to future growth and evolving customer expectations.

## CPV classification

Telecommunications equipment and supplies

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/a2787c1b-d7a8-4c2c-bffa-8566e540c3a5)

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