Source: https://tendernation.io/opportunities/01a13d09-c87d-731a-bafd-fd6ae2f4638d/user-research-participant-recruitment-for-dwp-digital pending GB open procedure Suitable for SMEs # User Research Participant Recruitment for DWP Digital [Department For Work and Pensions](https://tendernation.io/buyers/department-for-work-and-pensions) Often single bidder Estimated value Not stated Published 16 Sept 2025 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender ### Context The Department for Work & Pensions (DWP) is undertaking market research to understand technical capability and capacity to recruit User Research Participants for DWP Digital. The attached document sets out some detail about the Department's requirement and the context within which the service will operate. ### Disclaimer This RFI does not commit the DWP to undertaking any formal procurement activity. This RFI is a means through which the DWP can test their current thinking with the market and obtain appropriate market feedback. Participation, or non-participation, in this RFI will not favour, disadvantage, or preclude any parties who receive the RFI in any subsequent procurement activity. The information contained in this RFI may change prior to any future market competition. DWP reserves the right to cancel or amend any future requirement or commercial competition opportunity. Please note that any information provided in response to this RFI may be shared with other UK Government departments for the purpose of market analysis and procurement planning and will be handled in line with applicable data protection and freedom of information requirements. Where you consider any information provided to be commercially sensitive, please clearly identify it and provide a brief explanation. ### Key dates DWP will be holding a market engagement session on Monday 22nd September 2025 between 3-4pm, to provide interested suppliers with an overview of our requirements and to provide an opportunity to ask any questions. The session will be held via Microsoft Teams, interested parties should register their interest for the session by contacting and we will share the meeting invitation link with you. Following the event and once DWP has received responses to the RFI, it is expected that a procurement process will be undertaken in October 2025 through a CCS Agreement with a view to awarding a contract to start in January 2026. ### Response All queries and submissions should be submitted to the following email address: Suppliers may also submit clarification questions to the email stated above, the deadline for clarification questions is 26/09/2025. DWP will endeavour to answer all clarification questions in a timely manner. The deadline for submitting an RFI response is 03/10/2025 at 12pm.   Additional information: The Market Engagement session will be held on Monday 22nd September at 3pm via Microsoft Teams. If you would like an invitation to the event, please request the link by emailing . Deadline for you to respond to the RFI questions is Friday 3rd October at 12pm. Read full description ## CPV classification Information technology services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/8bb2191e-6d9b-4d5f-8a92-2ed80fb13bba) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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