Source: https://tendernation.io/opportunities/01a13d09-2601-72b0-92ca-f14500450345/employee-engagement-surveys-diagnostics-hr-mentorship-support-at-west-london

pending GB open procedure Suitable for SMEs

# Employee Engagement Surveys, Diagnostics & HR Mentorship Support at West London Waste Authority

[West London Waste Authority](https://tendernation.io/buyers/west-london-waste-authority)

Estimated value

Not stated

Published

7 Feb 2025

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

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## About this tender

Market Brief: Employee Engagement Surveys, Diagnostics, and HR Mentorship Support West London Waste Authority (WLWA).

West London Waste Authority (WLWA) is responsible for sustainable waste management across six London boroughs: Brent, Ealing, Harrow, Hillingdon, Hounslow, and Richmond upon Thames. We are committed to fostering a high-performance, inclusive, and engaged workforce and are seeking expressions of interest from expert providers in employee engagement solutions.

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WLWA is seeking a strategic partner to deliver a comprehensive three-year employee engagement programme that includes:

-Annual Engagement Surveys - Focused on eNPS, the 9 Habits of Trust, and WLWA values (Leadership, Empowerment, Agility, and Partnership).

-360-Degree Feedback - Leadership and manager development with tailored coaching support.

-Borough-Level Insights - Comparative engagement analysis across multiple locations.

-Pulse Surveys & Real-Time Analytics - Agile, data-driven decision-making via quarterly pulse surveys.

-HR Mentorship & Strategic Support - Expert coaching and training for leadership & HR teams.

-Data-Driven Insights & Reporting - Standardised KPIs for benchmarking and actionable reporting.

Who Should Express Interest?

We are interested in speaking with experienced providers who can:

-Design and implement large-scale employee engagement surveys.

-Use industry-leading technology platforms to ensure high response rates and robust analytics.

-Offer expert HR mentorship to turn survey results into meaningful actions.

-Demonstrate a strong track record of working with public sector organisations or multi-location teams.

-Ensure full GDPR compliance with secure data handling and reporting.

### Next Steps

### Contact: Emma Lippiatt \| emmalippiatt@westlondonwaste.gov.uk

If you are interested in exploring this opportunity, please get in touch for the specification to quote.

\*\*\*Please note this will not be an advertised opportunity as the procurement over the 3 years duration, would be considered a low value procurement and would follow a Request For Quotation process (RFQ)\*\*\*

Read full description

## CPV classification

Marketing management consultancy services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/857702d0-b8d2-4fc3-a937-9b45b049450b)

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[Buyer profile West London Waste Authority: past awards and live tenders](https://tendernation.io/buyers/west-london-waste-authority) [Sector More Business services tenders](https://tendernation.io/sectors/business-services)

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