Source: https://tendernation.io/opportunities/01a13d07-dae3-72b1-9211-4a41d73bd49a/award-of-escc-healthwatch-and-independent-health-complaints-advocacy-service

awarded GB open procedure Suitable for SMEs

# Award of ESCC Healthwatch and Independent Health Complaints Advocacy Service

[East Sussex County Council](https://tendernation.io/buyers/east-sussex-county-council)

Pays 97% within 30 days

Estimated value

£2,340,000

Published

20 Feb 2025

Deadline

Closed

24 Sept 2021

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

This award is for the Healthwatch and Independent Health Complaints Advocacy Service.

The Healthwatch service is the consumer champion for health and social care listening to people to understand what matters most, influencing those that have the power to change services, and empowering people to get the most from health and social care services.

The Independent Health Complaints Service (IHCAS) provides practical support and direction for individuals making or intending to make an Health Services complaint, and assisting them in finding a resolution to their complaint of Health Services in the local authority area of the East Sussex County Council.

Extension option has been utilised. The extension period starts on 1st April 2025 and ends 31st March 2027.

Additional information: The contract value stated includes extension option.

## CPV classification

Health and social work services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/79057e31-7e2d-48d2-a537-af1df45f4bef)

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[Buyer profile East Sussex County Council: past awards and live tenders](https://tendernation.io/buyers/east-sussex-county-council) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work)

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