Source: https://tendernation.io/opportunities/01a13d06-7a5d-7199-a8de-2bb7efc897ae/lay-advocacy-services

awarded GB open procedure Suitable for SMEs

# Lay Advocacy Services

[General Medical Council (GMC)](https://tendernation.io/buyers/general-medical-council-gmc)

Estimated value

£130,000

Published

20 Jan 2026

Deadline

Closed

10 Mar 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The Fitness to Practise Directorate is responsible for considering complaints about doctors Physician Associates (PAs) and Anaesthesia Associations (AAs). Anyone can bring a complaint directly to the GMC, including organisations, registrants, patients and their families.(For the purposes of this document a user of the lay advocacy service will be referred to as an individual.) Although we encourage these complaints to be put in writing, there are times when that is not possible or they experience difficulties putting their complaint in writing. Where this is the case, we require an independent lay advocacy service to assist in taking the complaints verbally. The lay advocacy service will also assist and engage with individuals throughout the investigation process where required.

The aims of the service are to:

- support individuals with a range of communication needs who may experience difficulties accessing and participating in our fitness to practise processes;
- improve the experience of individuals who would benefit from support advocacy to engage with the GMC;
- support more effective and meaningful interactions with individuals who may be vulnerable or have additional communication needs;
- Support the needs of individuals who may require additional communication support as an adjustment in line with the Equality Act 2010.

## CPV classification

Miscellaneous health services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/59035559-9d4d-4966-a7ad-917d81c2e1a7)

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