Source: https://tendernation.io/opportunities/01a13d06-310d-723d-b74d-b4b1c0e1b8d8/understanding-fixed-mobile-and-ocs-voice-calls-among-businesses

awarded GB restricted procedure Suitable for SMEs

# Understanding Fixed, Mobile and OCS voice calls among businesses

[OFCOM](https://tendernation.io/buyers/ofcom)

Estimated value

£104,995

Published

13 Mar 2025

Deadline

Closed

17 Jan 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

This research is required to explore the use and perceptions of OCS, including both voice-only and video calls, in an SME business context. We are specifically interested in businesses' use and perception of OCS in comparison to traditional fixed and mobile voice services, to understand the place and function of both OCS and traditional telecoms services in the voice calls markets. In light of the growing use of OCS, we want to understand how the perception and use of those services have changed among SME businesses, particularly any notable changes since the 2021 WVMR.

## CPV classification

Market research services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/693939f7-3948-4d3a-a7d2-27b09eeab4f5)

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