Source: https://tendernation.io/opportunities/01a13d05-349a-70f2-8f96-4cb75c5645af/hnyicb-primary-care-clinical-waste-managing-agent-services awarded GB restricted procedure Suitable for SMEs # HNYICB - Primary Care Clinical Waste Managing Agent Services [NHS Humber & North Yorkshire ICB](https://tendernation.io/buyers/nhs-humber-north-yorkshire-icb) Estimated value £379,941 Published 30 Jun 2025 Deadline Closed 3 Mar 2025 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender There are several functions the Managing Agent is required to provide under the Framework. The key groupings of requirements, which must work in synergy to ensure an efficient and robust service offering, are: • ICT Systems • Customer Services • Contract Management of the Waste Vendor on behalf of the NHS Authority • Payment Management • Other Discretional services Specifically, the Primary Care Clinical Waste Managing Agent Services service will be required to: • Manage, support and measure the day-to-day performance of the Suppliers service delivery in accordance with contract terms and conditions. • Work with Suppliers of waste collections to ensure the most cost effective and best value solutions (including continuous improvement and innovation) are employed for the Clinical Waste Suppliers. • Evaluate and identify solutions for better working practices by Community Pharmacies and GP sites to reduce clinical waste to an absolute minimum. • Check, scrutinise, validate, and approve invoices submitted by Suppliers for payment and resolve disputed charges. • Provide a dedicated helpdesk service for service requests, complaints, and queries, including providing specialist advice to support Community Pharmacies and GP sites and regarding clinical waste matters. • Undertake annual audits of GP sites clinical waste provision and of the Suppliers' of waste collection disposal facilities within an agreed time schedule and in accordance with Environmental Agency Pre-Acceptance requirements and that duty of care obligations are being met throughout the waste management chain. • Notify ICB officers of any service failures within prescribed timescales. • Provide an electronic system with real-time service information and alert notifications that can be accessed by ICB officers. • Ensure Suppliers of waste collections comply with all relevant current legislation. Read full description ## CPV classification Contract administration services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/5f807b2e-1f66-4331-aa42-5d2198cb4eeb) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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