Source: https://tendernation.io/opportunities/01a13d03-10f9-7263-a1a8-f1558f3c36e5/digital-dictation-speechvoice-recognition-outsourced-transcription-and-associ

pending GB open procedure Suitable for SMEs

# Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services

[NHS Commercial Solutions](https://tendernation.io/buyers/nhs-commercial-solutions)

Estimated value

£400,000,000

Published

20 May 2025

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

This is a replacement of the existing NHS England endorsed Framework Agreement. There is a growing need for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services in the NHS.

The Framework appoints a pool of qualified suppliers who are tested through a robust Public Sector Compliant procurement process. The Framework Agreement then allows a Contracting Authority to issue a call-off contract to suitable Supplier either via a Direct Award or a Mini-comp tender process demonstrating value for money procurement.

NHS Commercial Solutions will provide a comprehensive support service to a Contracting Authority intending to make use of the Framework Agreement. This includes, but not limited to, a set of templated documents for running a tender, draft specification and evaluation criteria, guidance on Social values criteria and any guidance to the procurement process.

The framework will be divided into 6 lots, as follows:

- Lot 1 Products and/or Services Catalogue
- Lot 2 Digital Dictation service solution with AI Technology
- Lot 3 Digital Dictation service solution without AI Technology
- Lot 4 Outsourced transcription service solution with AI Technology
- Lot 5 Outsourced transcription service solution without AI Technology
- Lot 6 Managed service solution

## CPV classification

Voice recognition software package

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/4ae4009b-fc03-4c91-95a7-3c8a913f4fe7)

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