Source: https://tendernation.io/opportunities/01a13d02-d115-732c-8d4a-f1a5a4e44997/high-intensity-users-service-east-riding-of-yorkshire

awarded GB direct award procedure Suitable for SMEs

# High Intensity Users Service - East Riding of Yorkshire

[NHS Humber & North Yorkshire ICB](https://tendernation.io/buyers/nhs-humber-north-yorkshire-icb)

Estimated value

£102,000

Published

24 Mar 2025

Deadline

Closed

18 Feb 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The service will provide effective management, co-ordination and signposting of High Intensity Users of the local Emergency Department (ED) within the East Riding of Yorkshire area. The service will reduce the activity High Intensity Users have on GP Practices and will establish, utilise and coordinate multi-agency and existing professional services to negotiate a reduction in 999 calls. The service aims to demonstrate a reduced workload on unscheduled care services and the wider health economy resulting from reduced 999 calls which otherwise would have attended ED and result in an admission. The service will safely manage and co-ordinate the chaotic and demanding nature of the patient group through the use of multi-agency support and the volunteer sector.

## CPV classification

Guidance services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/4873ec50-d041-4085-ba77-684f7701cc1f)

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[Buyer profile NHS Humber & North Yorkshire ICB: past awards and live tenders](https://tendernation.io/buyers/nhs-humber-north-yorkshire-icb) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work)

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