Source: https://tendernation.io/opportunities/01a13d00-53dc-7255-b2cb-7392e7c7084e/nnuh-debt-recovery-project

closed GB open procedure

# NNUH Debt Recovery Project

[Norfolk and Norwich University Hospitals NHS Foundation Trust](https://tendernation.io/buyers/norfolk-and-norwich-university-hospitals-nhs-foundation-trust)

Estimated value

£75,000

Published

20 Feb 2025

Deadline

Closed

24 Mar 2025

## Who can bid

- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

NNUH is seeking an external debt recovery partner that will work with the Trust and its financial and accounting partner NHS Shared Business Services (NHS SBS) to recover outstanding debts while maintaining compliance with relevant laws and regulations and maintaining customer relationships.

### Scope of Services

• Debt recovery: Recover outstanding debts from individuals or businesses in line with UK laws and regulations.

• Client communication: Professional handling of debtor communication via phone, email, mail, and other channels.

• Performance management: Regular updates on the status of debt recovery efforts.

• Regular reporting: Provision of detailed reports on collection activities, success rates, and outstanding balances

Additional information:

To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal [health-family.force.com/s/Welcome](https://health-family.force.com/s/Welcome).

Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:

### Phone: 0800 9956035

E-mail: 

## CPV classification

Accounting review services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/307ab39b-cb7a-418e-b2e2-9720a02d0551)

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[Buyer profile Norfolk and Norwich University Hospitals NHS Foundation Trust: past awards and live tenders](https://tendernation.io/buyers/norfolk-and-norwich-university-hospitals-nhs-foundation-trust) [Sector More Business services tenders](https://tendernation.io/sectors/business-services)

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