Source: https://tendernation.io/opportunities/01a13cff-a1ba-72f1-a8a6-a08977c4d783/external-debt-recovery-services

awarded GB restricted procedure Suitable for SMEs

# External Debt Recovery Services

[University of Southampton](https://tendernation.io/buyers/university-of-southampton)

Estimated value

£59,415 to £79,220

Published

20 Jan 2025

Deadline

Closed

19 Nov 2024

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The University of Southampton is looking to obtain external debt recovery services.

Typically, student debt is passed to the Credit Control (CC) team after a set of 4 emailed Dunning reminders have been sent to the student from the Fees team, and where the student has failed to respond. Other situations when student debt is passed to CC will be when a student has requested a bespoke payment plan or has left the UoS and would no longer receive the 4 automated emails from the Fees team. An active telephone, email and letter campaign is then used to target these non-payers to establish a reason for non-payment and ultimately collect the debt.

There are times when none of the above actions are successful, and the UoS then requires the assistance of a third party to recover the debt.

The Supplier is required to act on the University's behalf to collect overdue student debt which will be a minimum of 60 days old at the time of referral.

## CPV classification

Corporate finance and venture capital services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/29dbe6f2-832a-4dc1-8bed-5c7690bfe02d)

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[Buyer profile University of Southampton: past awards and live tenders](https://tendernation.io/buyers/university-of-southampton) [Sector More Financial & insurance services tenders](https://tendernation.io/sectors/financial-insurance-services)

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