Source: https://tendernation.io/opportunities/01a13cfe-0efb-708a-bce8-49329740b6fa/tc047-the-albert-halls-box-office-ticketing-contract

awarded GB open procedure Suitable for SMEs

# TC047 - The Albert Halls, Box Office & Ticketing Contract

[Bolton Council](https://tendernation.io/buyers/bolton-council)

Often single bidder

Estimated value

Not stated

Published

2 May 2025

Deadline

Closed

5 Feb 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The Borough Council of Bolton ("the Authority") is prepared to receive tenders for The Albert Halls Box Office & Ticketing Contract, which will be subject to the information, specification and tender package enclosed.

TAH (The Albert Halls) is looking to appoint a provider for the supply of a ticketing solution for the administration of ticket sales and to provide a customer relationship management (CRM) solution.

TAH (The Albert Halls) is looking to appoint a provider for the supply of a fully managed system covering sales, customer care, and CRM. This must include direct management of a purchasing application and ticket sales, technical support, marketing support, customer relationship management (CRM) support, secure dispatch of physical tickets, and customer service support through a contact centre.

The term of the Contract will be for two (2) years with the option of up to two (2) twelve (12) month extensions available. It is intended for the Contract to commence on 1 April 2025.

## CPV classification

Tickets

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/1aa9adde-6665-4a8d-a0d0-9471d6057be9)

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