Source: https://tendernation.io/opportunities/01a13cfa-28f1-7297-ba34-16d553cbf658/primary-care-it-digital-transformation-support-services-nhs-humber-and-north

awarded GB open procedure Suitable for SMEs

# Primary Care IT / Digital Transformation Support Services - NHS Humber and North Yorkshire ICB

[NHS Humber & North Yorkshire ICB](https://tendernation.io/buyers/nhs-humber-north-yorkshire-icb)

Estimated value

£22,731,425 to £31,823,995

Published

5 Jul 2024

Deadline

Closed

23 Aug 2024

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Primary Care IT / Digital Transformation Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout.

The service will be required to:

â&#128;¢ Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services;

â&#128;¢ Ensure that Services are supported on a 24/7 basis as appropriate to requirement;

â&#128;¢ Ensure that all systems, and associated infrastructure, are securely operated and maintained;

â&#128;¢ Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes;

â&#128;¢ Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and

â&#128;¢ Fully understand all local and national requirements and work closely with the ICB Places to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.

Additional information: e-Procurement portal - [atamis-1928.my.site.com/s/Welcome](https://atamis-1928.my.site.com/s/Welcome) ([atamis-1928.my.site.com/s/Welcome](https://atamis-1928.my.site.com/s/Welcome))

Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal -

[atamis-1928.my.site.com/s/Welcome](https://atamis-1928.my.site.com/s/Welcome) ([atamis-1928.my.site.com/s/Welcome](https://atamis-1928.my.site.com/s/Welcome))

-

contract reference C234517

The closing date for tender responses is 13:00 on 23 August 2024

Read full description

## CPV classification

Computer support services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/f9b4d4e5-bbcb-4778-a3cf-64561fd64db1)

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[Buyer profile NHS Humber & North Yorkshire ICB: past awards and live tenders](https://tendernation.io/buyers/nhs-humber-north-yorkshire-icb) [Sector More IT services tenders](https://tendernation.io/sectors/it-services)

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