Source: https://tendernation.io/opportunities/01a13cf9-d1d3-7016-9f1a-7b02c464a9a0/gb-merseyside-and-cheshire-digital-inclusion-training-and-support-for-customers closed GB open procedure Suitable for SMEs # GB-Merseyside and Cheshire: Digital Inclusion Training and Support for Customers and Colleagues [Plus Dane Housing Ltd.](https://tendernation.io/buyers/plus-dane-housing-ltd) Estimated value £50,000 to £100,000 Published 25 Oct 2024 Deadline Closed 18 Nov 2024 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender As part of our Digital Strategy, we wish to break down the barriers to accessing digital services whether this is through access to devices or through training to improve skills and confidence. As such we're looking for a partner that is able to deliver: •Training to customers via in person group sessions on the basics of digital usage such as social media, emails, online services and use of Plus Dane Digital Services •Training to customers via individual / appointed sessions on the basics of digital usage such as social media, emails, online services and use of Plus Dane Digital Services •Training to colleagues via in person group sessions on the basics of digital usage such as social media, emails, online services •Assistance for customers with additional requirements in completing transactions (forms, etc), setting up accounts, etc. either remote or in person (but 1-2-1). •Provide devices to customers including handling, setup and dispatch ideally using our decommissioned equipment (we replace 20% of our laptops every year) •Referral management and reporting to understand impact and level of success. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. ## CPV classification Education and training services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/f73eb9e0-d5ad-42be-9b5b-c724d3a0e6a8) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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