Source: https://tendernation.io/opportunities/01a13cf9-699d-71af-91eb-1a9d157407a6/sheltered-housing-call-monitoring-welfare-check-call-and-responder-service

awarded GB open procedure Suitable for SMEs

# Sheltered Housing - Call Monitoring, Welfare Check call and Responder service - AWARD

[Reading Borough Council](https://tendernation.io/buyers/reading-borough-council)

Estimated value

£180,000 to £300,000

Published

20 Nov 2024

Deadline

Closed

25 Sept 2024

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

We are seeking a three-year initial contract with an option to extend for a further two years to commission an Alarm Receiving Centre (ARC) to provide:

o 24/7 emergency alarm (warden call) monitoring service

o Daily welfare check calls - weekends, bank holidays and office closures

o Site responder service

o across the portfolio within the sheltered housing service.

The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation. These include:

- General Sheltered,
- Cedar Court Sheltered Extra Care scheme,
- Phoebe Cusden House.

Full details of the requirement can be found in Annex 1 - Specification.

## CPV classification

Social work services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/f4e12b0a-4734-4019-b90c-2ff9a43430db)

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[Buyer profile Reading Borough Council: past awards and live tenders](https://tendernation.io/buyers/reading-borough-council) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work)

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