Source: https://tendernation.io/opportunities/01a13cf5-a3ab-7314-b49e-5ba70ae356d5/rfi-for-out-of-hours-telephone-answering-service

pending GB open procedure Suitable for SMEs

# RFI for Out of Hours Telephone Answering Service

[Herefordshire Council](https://tendernation.io/buyers/herefordshire-council)

Estimated value

£96,000

Published

31 Jul 2024

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Herefordshire Council is issuing this Request for Information (RFI) for the purpose of establishing whether there are any UK based organisations, interested in providing an emergency out of hours telephone answering service within Herefordshire.

Herefordshire Council operate an emergency out of hours telephone service for members of the public, covering a number of different council areas, such as environmental health and trading standards, highways, homelessness and adult social care.

A procurement exercise is likely to be conducted in October / November 2024, following the necessary financial and governance procedures. The procurement route has not yet been decided.

Additional information:

Herefordshire Council has published this market engagement notice on the 'Supplying the Southwest Portal'. To view the documentation related to this notice you will need to register on the portal if you are not already registered with Procontract, and express an interest in the market engagement.

To register with Procontract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: [supplyingthesouthwest.org.uk](https://www.supplyingthesouthwest.org.uk)

## CPV classification

Telephone-answering services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/dc782c82-5cdc-474c-aac6-a89778d89dcf)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile Herefordshire Council: past awards and live tenders](https://tendernation.io/buyers/herefordshire-council) [Sector More Business services tenders](https://tendernation.io/sectors/business-services)

## More tenders like this

[Guard services – Élőerős őrzés-védelmi szolgáltatás nyújtása 2027 · Jósa András Múzeum · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-f5b7-731d-af9f-b33205ef5a66/hungary-guard-services-eloeros-orzes-vedelmi-szolgaltatas-nyujtasa-2027) [Printing and distribution services – impression, façonnage, MISE SOUS PLI et routage de supports de communication POUR LES services DU departement de lot-et-garonne - 4 lots · Conseil Départemental du Lot-et-Garonne · 45 days left · 3 Dec 2026](https://tendernation.io/opportunities/01a156a9-6342-737e-9c91-e518c28582e6/france-printing-and-distribution-services-impression-faconnage-mise-sous-p) [Staff development services – Chefscoachning · Kriminalvården · 31 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a156a9-98d2-71d0-bc35-e30ecdc9f40f/sweden-staff-development-services-chefscoachning) [Recruitment services – Upphandling avseende Rekryteringstjänster för koncernen Almi AB med dotterbolag · Almi AB · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-ae74-7220-9c41-43336fb80bd5/sweden-recruitment-services-upphandling-avseende-rekryteringstjanster-for-ko) [Evaluation consultancy services – Achiziția de Servicii de evaluare a Strategiei Naționale de Specializare Inteligentă (SNCISI) 2022-2027 precum și a Planului Național de Cercetare Dezvoltare și Inovare 2022-2027 (PNCDI IV) · Autoritatea Nationala pentru Cercetare · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a156a9-ff29-70e9-8ce7-e1917b432c09/romania-evaluation-consultancy-services-achizitia-de-servicii-de-evaluare-a) [Advertising and marketing services – Personalmarketingagentur\_Stellenanzeigen · Berliner Feuerwehr · 31 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-6347-72f7-8491-b98e903a3ff7/germany-advertising-and-marketing-services-personalmarketingagentur-stellena)
