Source: https://tendernation.io/opportunities/01a13cf5-2e71-73c5-a625-cebb419873fe/supervision-billing-direct-debit-service awarded GB restricted procedure Suitable for SMEs # Supervision Billing: Direct Debit Service [Ministry Of Justice](https://tendernation.io/buyers/ministry-of-justice) Estimated value £52,704 Published 18 Dec 2024 Deadline Closed 19 Jul 2024 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender At the Office of the Public Guardian (OPG) we are in the process of taking our Supervision billings and payments processes in-house. We have identified that we will be required to continue outsourcing our direct debit instructions to a supplier, given the volumes of direct debits we process each year (currently 11K approximately). OPG Supervision bills approximately 63K customers at account set up, then annually for our services, until the closure of their accounts (upon which a final fee may also be billed). Current direct debits are around 11K per year. Almost all of this number relate to the collection of annual fees. The annual fees are charged at the start of each new financial year, meaning there is a spike in customers setting up direct debits at that time, as well as a spike in collections. We are seeking a supplier to handle our collections for direct debit customers, as well as refunds for our direct debit and BACS customers. We wish to process these transactions via the supplier through an API and require an experienced and reliable technical partner. This requirement would be for a duration of three (3) years, unless extended under clauses within the contract ## CPV classification Banking services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/d9a0a432-126c-40a7-bee8-08c1b537420a) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Ministry Of Justice: past awards and live tenders](https://tendernation.io/buyers/ministry-of-justice) [Sector More Financial & insurance services tenders](https://tendernation.io/sectors/financial-insurance-services) ## More tenders like this [Damage or loss insurance services – assurance dommages ouvrages extension de l'ehpad et construction d'une cuisine centrale de production - centre hospitalier de verneuil-sur-avre · GHT Eure-Seine Pays D'ouche · 30 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-6b5c-724b-be7f-eff29673117a/france-damage-or-loss-insurance-services-assurance-dommages-ouvrages-extensi) [Insurance services – Tjänstereseförsäkring · S:t Erik Försäkrings AB · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-81c1-722d-a8ea-4818d01c8bfb/sweden-insurance-services-tjanstereseforsakring) [Contractor's all-risk insurance services – Projektversicherung DSD Starterpaket Scan-Med- München · Deutsche Bahn AG · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-0890-71f6-bb29-30ad22e44545/germany-contractors-all-risk-insurance-services-projektversicherung-dsd-sta) [Health insurance services – Veselības apdrošināšana darbiniekiem · SIA "Rīgas ūdens" · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-4248-70d4-abc2-63e1e16084f8/latvia-health-insurance-services-veselibas-apdrosinasana-darbiniekiem) [Insurance services – procedura aperta sopra soglia europea, DA aggiudicarsi CON IL criterio dell’offerta economicamente PIÙ vantaggiosa sulla BASE del miglior rapporto qualità/prezzo, PER l’affidamento DEI servizi assicurativi del co.s.i.b. consorzio PER LO sviluppo industriale della valle del biferno. · C.U.C. Termoli · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-0ff8-70a1-ab6b-c7e95948c759/italy-insurance-services-procedura-aperta-sopra-soglia-europea-da-aggiudica) [Insurance services – Acord-cadru servicii de asigurare · Publitrans 2000 S.A. · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-92f2-7007-98bd-0105e866c3bc/romania-insurance-services-acord-cadru-servicii-de-asigurare)