Source: https://tendernation.io/opportunities/01a13cf2-3297-72ed-9534-f93d95572f41/provision-of-security-guarding-services-for-the-british-embassy-astana

closed GB open procedure Suitable for SMEs

# Provision of Security Guarding Services for the British Embassy Astana

[Foreign Commonwealth and Development Office](https://tendernation.io/buyers/foreign-commonwealth-and-development-office)

Estimated value

£150,000

Published

11 Oct 2024

Deadline

Closed

18 Nov 2024

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

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## About this tender

A contract with an experienced security services that can provide security personnel that are well-trained. The provider must be certified in security procedures, first aid, conflict resolution, emergency response experience, proficient in English and the local language (Kazakh or Russian) for 1 site (the residence). The scope of the services include:

- Experience guarding diplomatic or high-security buildings/compounds.
- 24/7 security coverage, including day and night shifts, weekends, and holidays.
- Regular and random patrols around the residence premises and its perimeter to ensure thorough surveillance.
- Strict management of entry and exit points, including visitor identification and vehicle checks.
- Providing security at the main reception area at the entrance, including visitor registration and screening.
- Experience in managing various emergencies such as medical incidents, fires, and security threats.
- Provide strong and robust procedures for quick and effective response to alarms or security breaches and assist with evacuation procedures in case of emergencies.
- Operation and monitoring of CCTV and other surveillance systems to maintain constant vigilance of the premises.
- Management and monitoring of alarm systems, including responding to alarms.
- Reliable and secure communication systems for guards to maintain contact with each other.
- The security company and its personnel must possess all necessary local and international licenses including ICoCA certifications. The company should adhere to all the labour laws and international security standards.
- Provide retailed and timely reporting of any incidents or suspicious activities during weekly meetings or upon request by the Post Security Manager.
- Maintenance of daily logs or roster and reports on security activities.
- Provide regular performance reviews and audits to ensure the quality of service, appropriate uniforms and security equipment are provided to guards.
- Provide patrols or emergency response upon request.
- Conduct regular maintenance and checks of all security equipment and systems.
- Services must be provided without compromising quality and service levels and there should be a system for penalties for non-compliance in KPIs.
- Designation of a liaison officer or contact person with Post Security Manager for regular communication and coordination with the Authority's staff.
- Only one guard removed upon agreement between both parties during the contract lifetime and subjected to the contractual terms.
- A communications system in place for receiving and addressing feedback from the embassy regarding security services.
- Scheduled meetings between the security provider and the Post Security Manager to review service performance and address any issues.
- Other ad hoc services.

Read full description

## CPV classification

Security services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/c5d38756-c34d-4fe0-b90f-d2dbf457e250)

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