Source: https://tendernation.io/opportunities/01a13cf1-5d3a-7370-9442-3a95b357891b/customer-relationship-management-cr-software-for-inclusive-employment

awarded GB open procedure Suitable for SMEs

# Customer Relationship Management (CR) Software for Inclusive Employment

[ECL The Care & Wellbeing Company](https://tendernation.io/buyers/ecl-the-care-wellbeing-company)

Estimated value

£100,000

Published

24 Jul 2024

Deadline

Closed

8 May 2024

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The provision to supply and optimise our CRM process by purchasing a customer relationship management (CRM) solution. The CRM will provide the ability to view our full B2B pipeline and draw insightful reports directly from the system.

The solution will grow to eventually include our public customer pipeline (as well as B2B customers) and potentially add other departments to if needed in the future.

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/c092f66d-87d6-4e46-92a4-a9c5c09eafca)

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[Buyer profile ECL The Care & Wellbeing Company: past awards and live tenders](https://tendernation.io/buyers/ecl-the-care-wellbeing-company) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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