Source: https://tendernation.io/opportunities/01a13cf1-1d3c-716f-93d0-9b71adfd245f/historic-england-customer-service-provision-award awarded GB open procedure Suitable for SMEs # Historic England Customer Service Provision - AWARD [Historic England](https://tendernation.io/buyers/historic-england) Estimated value Not stated Published 28 Nov 2024 Deadline Closed 9 Sept 2024 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Historic England requires a Customer Service supplier to act as first point of contact for Historic England for general enquiries and as a filter for other enquiries, working to an agreed service standard. This is required Monday to Friday year-round between 09:00-17:00. Historic England expects this work to be carried out from the supplier's premises or workers' homes without any requirement for an onsite presence at Historic England. This service will include seven core components with one optional component for possible inclusion on 1 March 2026. Historic England is committed to continuous improvement and is looking for a customer service partner to work with us to develop the quality of our service. Further information about expected volume of enquiries and the breakdown of previous contractors is included in Appendix 4.1. ## CPV classification Cleaning and sanitation services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/bee08567-f535-4d39-9863-b7e4d15fae10) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Historic England: past awards and live tenders](https://tendernation.io/buyers/historic-england) [Sector More Sewage, refuse, cleaning & environmental tenders](https://tendernation.io/sectors/sewage-refuse-cleaning-environmental) ## More tenders like this [SHWD Cleaning · South Hams District Council · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15552-1e5c-7112-a772-bb30d175a2ae/shwd-cleaning) [Pest Control Services · Yorkshire Housing Limited · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15552-1ecb-72eb-99a2-28725729b3f4/pest-control-services) [Pest Control Services Concession 2027-30 (FH2610191) · The District Council of Folkestone and Hythe · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a154e4-44f9-7309-afae-daba3a678a46/pest-control-services-concession-2027-30-fh2610191) [Invitation to Tender Window Cleaning Services - Wirral · Wirral Community Health and Care NHS Foundation Trust · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a1539a-cf1d-702b-9ffd-93cfa91d3c7c/invitation-to-tender-window-cleaning-services-wirral) [Refuse transport services – Odbiór odpadów komunalnych z terenu miasta Maków Mazowiecki · Miasto Maków Mazowiecki · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-3f12-7325-9c2f-18eb44993615/poland-refuse-transport-services-odbior-odpadow-komunalnych-z-terenu-miasta) [Cleaning services – Úklidové služby pro budovy JP · České vysoké učení technické v Praze · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-4b75-72e0-8073-c7b65b5d95d9/czechia-cleaning-services-uklidove-sluzby-pro-budovy-jp)