Source: https://tendernation.io/opportunities/01a13cf0-f58a-728e-8149-e2873c36544d/provision-of-an-itsm-and-itam-solution closed GB open procedure # Provision of an ITSM and ITAM Solution [Sussex Police](https://tendernation.io/buyers/sussex-police) Estimated value Not stated Published 28 Feb 2024 Deadline Closed 5 Apr 2024 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender Provision of IT Service Management and IT Asset Management Solution to be uses across Surrey Police and Sussex Police Additional information: Sussex and Surrey Police (S&SP) aims to replace their existing ITSM tool with a commercial, off the shelf product that will support the authorities Target Operating Model (TOM) strategy. The objective is to improve efficiency of critical service management operations, aligning multiple teams, introducing new functionality and levels of automation to improve the customer and user experience. This tender opportunity will be run as a two-stage process as detailed below.' Stage One: Will enable all suppliers to respond to the Company questionnaire and technical questionnaire based around the requirement with appropriate detail, Combined with pricing for your proposed solution. All Tenderers submitting a response in stage one will be notified in writing of their stage one score as well as their ranking position. The top 5 ranked suppliers will be invited to stage two. Stage Two: Understanding Buyers Needs Demonstrations. Will consists of the top 5 rank supplier after stage one evaluations being invited to a scored virtual demonstration via Microsoft Teams. To demonstrate their proposed solution based around scenarios/agenda put forward by the Authority. Scoring will also be combined with a Best and Final Offer (BAFO) on pricing. Is a Recurrent Procurement Type? : No Read full description ## CPV classification Software package and information systems Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/be031e69-219f-476a-8139-0a79c2ad14aa) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Sussex Police: past awards and live tenders](https://tendernation.io/buyers/sussex-police) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Preliminary Market Engagement - Corporate Enterprise Resource Planning (ERP) · North East Lincolnshire Borough Council · 21 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a15410-bf5e-72d1-8225-fbabeaba595f/preliminary-market-engagement-corporate-enterprise-resource-planning-erp) [Servers – Dostawa serwerów do klastra wirtualizacyjnego · Politechnika Rzeszowska · 2 days left · 21 Oct 2026](https://tendernation.io/opportunities/01a15183-2e23-7066-ba48-4fc2a9243b50/poland-servers-dostawa-serwerow-do-klastra-wirtualizacyjnego) [License management software package – Dostawa licencji bezpieczeństwa do Systemu DNS · Poczta Polska S.A. · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-20fa-7396-87e7-40ce84cb0f4d/poland-license-management-software-package-dostawa-licencji-bezpieczenstwa-d) [Security software package – Pořízení a implementace integrovaného řešení EDR/XDR a SIEM · Fakultní nemocnice Plzeň · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-1e5d-73ea-989e-b9c221c4c490/czechia-security-software-package-porizeni-a-implementace-integrovaneho-rese) [Computer servers – „Dostawa serwerów komputerowych wraz z dedykowanymi kartami graficznymi dla Copernicus PL Sp. z o.o.” · Copernicus Podmiot Leczniczy Spółka Z Ograniczoną Odpowiedzialnością · 3 days left · 22 Oct 2026](https://tendernation.io/opportunities/01a15183-08e5-7339-9a05-be1adf5996b5/poland-computer-servers-dostawa-serwerow-komputerowych-wraz-z-dedykowanymi) [Software package and information systems – Datenerfassungssystem · Dataport AöR · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-43c5-7007-89f5-0ea2d1525f27/germany-software-package-and-information-systems-datenerfassungssystem)