Source: https://tendernation.io/opportunities/01a13cef-9bd9-71d4-ad97-850a6fa14381/customer-satisfaction-tracker

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awardedGBdirect award procedureSuitable for SMEs

# Customer Satisfaction Tracker

[OFCOM](https://tendernation.io/buyers/ofcom)

Estimated value

£25,560

Published

18 Dec 2024

Deadline

Closed

5 Nov 2024

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

[More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender

This awarded contract is for a Customer Satisfaction Tracker that tracks and understands the attitudes of residential consumers and the quality of service they receive for each service they purchase. The Customer Satisfaction Tracker is Ofcom's key data source on levels of overall satisfaction across the communications markets (landline, mobile, fixed broadband and pay TV).

## CPV classification

Research services

Source

Contracts Finder (UK)

[View official notice ](https://www.contractsfinder.service.gov.uk/notice/b5677153-1817-4552-9476-99cc0047d59b)

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