Source: https://tendernation.io/opportunities/01a13cef-222e-734b-9c61-cc1a10617010/amcv-331-telecare-managed-services

awarded GB open procedure

# AMCV 331 - Telecare Managed Services

[Shropshire Council](https://tendernation.io/buyers/shropshire-council)

Estimated value

£240,000

Published

20 Dec 2024

Deadline

Closed

13 Nov 2024

## Who can bid

- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

This is an award notice for AMCV 331 - Telecare Managed Services under the â&#128;&#137;Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126â&#128;&#137; framework, Lot 6.

Services the Supplier is to deliver:

â&#128;¢ Manage the full contract, including liaising with the Customer as required

â&#128;¢ Facilitate the scheduled review meetings.

â&#128;¢ Deliver the referral management, installation, monitoring, de-installations, and fault processes

for new telecare equipment provided by the Customer.

â&#128;¢ Manage the entire system effectively by coordinating the services, providing end-to-end service

delivery systems seamlessly to the end user.

The service provision will include:

â&#128;¢ Installation, deinstallation, fault management of equipment and peripherals

â&#128;¢ Call monitoring

â&#128;¢ Disaster recovery

â&#128;¢ Reprogramming (where required)

â&#128;¢ Reporting

â&#128;¢ Review and development of continuous improvement activities

## CPV classification

Health and social work services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/b26f9e0f-2833-4765-9271-f088f9412b9c)

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[Buyer profile Shropshire Council: past awards and live tenders](https://tendernation.io/buyers/shropshire-council) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work)

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