Source: https://tendernation.io/opportunities/01a13cee-e892-7025-8caf-ccb3b3672c73/low-code-customer-experience-platform-cloud-based

awardedGBopen procedureSuitable for SMEs

# Low Code Customer Experience Platform (Cloud Based)

[EU Supply Limited](https://tendernation.io/buyers/eu-supply-limited)

Estimated value

£2,500,000

Published

12 Sept 2024

Deadline

Closed

30 Jun 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender

The City of Doncaster Council (the Council) has recently approved its new Customer Experience Strategy 2023 - 2026, this strategy seeks to further improve and modernise the experience of Doncaster residents when contacting the Council, including increased digital access. The Council has recently conducted a market assessment to gain an understanding of the current market and this engagement has helped to establish the following specification in order to ensure the Council's outcomes for the provision of its Customer Experience Management are supported and achieved over the life of this contract. Therefore, the Council invites bids to be submitted by suppliers who can supply the Council with a Cloud based Low-Code Customer Experience Platform that can be developed upon and utilised across both Council and Partner Organisations.

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK) · Notice b111f05a-d5fb-493c-9545-c570e197aad2

[View official notice ](https://www.contractsfinder.service.gov.uk/notice/b111f05a-d5fb-493c-9545-c570e197aad2)

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[Buyer profileEU Supply Limited: past awards and live tenders](https://tendernation.io/buyers/eu-supply-limited)[SectorMore IT services tenders](https://tendernation.io/sectors/it-services)

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